I'm allowed to talk about this game now! Yay!
Anyway, a lot of you have been PM'ing me about loading issues. Most of these loading issues cause the app to crash once you've reached 86%. The longest period of downtime was yesterday, and it looks like for the most part, accounts are back up.
If you're still experiencing this issue, just state so in this thread.
Now, for those of you that CAN login to your account, but you're noticing missing information, contact customer care. Yes, I know they take a while, but right now there's only two people actively working in that department, but believe me when I say they're going through your tickets pretty quickly. Missing stadiums and restarted level progression, and locked accounts due to the latter are actively being fixed as we speak. Just remember to tell them which level you were in prior to the downtime.
If there are any other concerns, feel free to PM me directly and I'll get back to you.
Remember that we're in beta, so it's a given that we'll experience all sorts of issues, and I'm receiving PM's at an insane rate, but rest assured I'm here to help you!
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As for videos - Mine just take 15-30 seconds to load. Sucks that yours are crashing.
Now when I try to connect with my Facebook account it also locks at 61%. App has worked fine until tonight despite the minor loading sluggish issues. At this point I have put some $$ and time into building my team and love the game - hopefully this gets worked out.
Thanks again for responding -
And to answer your other question this account is indeed connected to Facebook. This stuck at 61% business is getting old...first happened yesterday to most of my club but started working again until a couple hours ago.
Angels61
:cool:
Also moved this discussion of the 61% issue to a separate thread.
This has worked for me - I don't know the root of the issue or if it will work for you. I have had to do it every few hours.
Angels61
:cool:
Email users maybe try settings - email - re-enter password- same steps etc? Anything that gets new authentication.