I did that already. I spent $159 TWD to purchase the Starters Pack on Sa****ay, August 2, 2014 5:38 pm, via Facebook on a PC. After playing for a few hours I reached level 8. Then I logged in and I was reset back to level 1. Everything was gone including all items/gold from the starter pack. I sent an email to…
I experienced the same thing a few hours ago. I just started playing yesterday, bought the Starter Pack and got to level 8. The last time I started the game I was level 1 doing the tutorial again. Lost all my items, gold, upgrades..everything. I sent an email to their service (support@glu.com) and got the following…