I have 3 bonus players. Shortly after making this post I tried deleting game and reinstalling. Now I can’t get my account back. It can’t link the Facebook. Customer service is taking forever to respond. Spent $80 this weekend on boxes to get 3 players that I haven’t gotten to use yet.. ridiculous..
I had the exact same problem.. I tried restarting my phone to fix it but it did not fix it.. I then decided to delete and reinstall app, which fixed it. Then I realized I completely lost my team...