I like how someone from Tap answers this forum right away but when it comes to them answering my messages I get a response days later and doesn’t even answer my question.
I lost prime posey. Same thing that happened to you. I had the screenshot and everything of me drafting him. They sent me a 4.5 gold level 10 posey instead lol. Traded him in. Then like a few weeks later I pulled prime posey again!!! So bottom line, GLU isn’t gonna help you. Idk why they are so bad with customer service…