Comments

• Negotiation complete. Got 10k gold.

  in Field Pass Comment by iluddy June 2020
• in Field Pass Comment by iluddy June 2020
• So now it is between Apple who executed the transaction and Glu.

  in Field Pass Comment by iluddy June 2020
• I do not think I will get the prime players. I will just get the money back for all my transactions this weekend. I just need to show my credit card company the thread with Glu and they reversed the transactions.

  in Field Pass Comment by iluddy June 2020
• I asked for the three prime players offered during that event as compensation and one prime player to each of my club members as not getting the pass impacted our clubs performance in events.

  in Field Pass Comment by iluddy June 2020
• They still have not responded.

  in Field Pass Comment by iluddy June 2020
• grind, grind, grind

  in Ideas to obtain 5 Star pitchers Comment by iluddy June 2020
• My initial customer care request was posted on Friday at 4:45pm. They responded acknowledging the defect at 10:29pm on Saturday and stated the problem was corrected and offered 2500 gold as additional compensation. At 10:42pm I followed their forced restart suggestion and informed them it did not work. I left follow up…

  in Field Pass Comment by iluddy June 2020
• Glu support is easily the worst I have ever seen. For an issue that impacts a 3 day pass, they took over 36 hours to respond. After admitting there was an issue and suggesting it was fixed and offering some options for compensation, they then disappear and still have not responded for another 12 plus hours. The event is…

  in Field Pass Comment by iluddy June 2020
• I only see the grand slam pass. The other time I bought it everything worked perfect.

  in Field Pass Comment by iluddy June 2020