Hi Sandberger23, have had similar issues with a different reward. Felt insulted not to be believed. Would be keen to know if anyone actual does fix this for you. Would give the rest of us some hope when it happens to us. Not counting any chickens though.
Thought I was the only one. Same prob. Played 116 games. Didn't get pennants, draft picks or slugger picks. Glu don't believe me. What else can I do when customer care don't care?