I emailed CIE with an issue and as usual little to no help was given. Reason why I quit Nittolegends after 5yrs playing and lastly the game felt and had to be closed... anyways here is the issue
> Hi, I was working on my google play settup and accidentally unsyncd my account from google play... I would like to reconnect it but I was told you admins are the only ones capable of doing that.
> My personal email:
Peluca16102429@gmail.com
> In Game Username: Turbo Pelu
> I would like my game account named "Turbo Pelu" linked again to my google play account with email "Peluca16102429@gmail.com"
> I have proves to show that im the owner of that account
> Purchase Receipts and/or
> Screen shots of my google account and google wallet receipts
> Or whatever you need for the reconnection
> I sent some screenshots with this email to help you with the process
> There you can see my visa card, google showing that my account is linked, but disconnected (desconectada), insides of my profile when I could log in and some receipts from purchases.
> If you need something else please let me know as soom as possible. Im a daily player and cant miss turf events.
> Thank you
They replied with...
Hello Josue,
Thank you for contacting Racing Rivals support. That racer is already associated with a Google Play account. You just need to make sure you are logged in to it when you launch the game (or connect when in the account profile section) and it will load the associated racer. If you need assistance recovering your Google Play account you will need to contact Google. Please let us know if you have any further questions.
Regards,
Racing Rivals Support
I think I gave ENOUGH info for them to understand the issue and yet they think I cant acess my google account.
Even sent a SS with the issue in pictures...
I just need my account synced with my google.
When I log in game the google play thingy asks me to start a new account. Like theres no account sunced with it.
Any inputs of how to fix this?
Comments
As you can see theres no Racing Rival account associated with my google acccount. Yet I can see purchases I made from there. I know what I did (unsynced by mistake) i just need it synced back in.
Here it says the account is disconnected from google.
IT IS THERE. But disconnected. I just need CIE to do that but apparently they dont understand and keep sending automated emails back.
But I think I have more than 1 account linked to my FB. NOT SURE.
Does it matter?
Thanks for the help BTW
Whos account is that?
I guess ill keep trying with CIE and their automated emails. Maybe they get tired and answer me directly
Btw, I emailed google and this is what the guy told me... so the issue is on RR side...
^^ that right there is what I pressed by mistake.
Disconnect
I just needa way to undo that
So in your case, you will need to be logged into that specific Google Play account to access it. The "nickname" of that account is a name which is J***e M*****o (used * to keep the name kinda private) If you want, you can PM a link to this thread and I can provide the numerical ID for this Google Play account.
Soon to be Ex-Carbonated Community Manager
"Desconectado" means Disconnected