Hello to everyone!
How i mentioned in the topic title ** the automated ban system sucks **. I have many friends who have been banned for what they do not know. Like i see, many players have been banned for making a lot of pink slips, moving cars around, retrieving accounts etc. But, unfortunately, many of us are banned for just playin' a lot, like campaign races or myltiplayer races. Whata crap????!!! I was banned (2 times in 2 months) for doing a lot of campaing races, cause in that days i didnt played multiplayer races! After all, i'm not doing pink slips cuz i know that my cars are not so good.In my entire 50lvl+ carier i've made like 4 or 5 pink splips. And after seding the tickets i got response:
"The account in question has triggered an automated ban that looks for an excessive number of pink slip wins in a short period of time. This trigger is in place to protect accounts from having all of their cars stolen from them and to protect newer players from being .....bla bla bla". I dont need such kind of "protection".
So, how the CIE can explain that? Why people are banned just because they play???
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This crap has to stop. Would be nice if admins will have the "pleasure" to give us some details about that!
We have an automated system for detecting too many pink slip races in a very very short amount of time. This is based on looking at top Turf Wars players and finding the average amount of pink slips won. We then set the number to something slightly higher than that. So if you are playing normally, you should not get banned. Trading cars is not considered normal game play.
We have an automated system for obtaining too much money in a very short amount of time. Again, this is to prevent exploits. If you play normally, you should never hit this. This is to catch money exploits.
We also have an automated system for detecting too many races in a very short amount of time. The number, which no, we will not divulge, is a lot... in a very very short time. Again, this is to prevent exploits, because if you are doing this many races in this short amount of time, things look fishy because its abnormal.
So no, this "Crap" won't stop. It's there for a reason,
So I'm sorry you somehow were caught by these twice.
Actually since you mentioned you were racing campaign races....
There are only 30 races. You would have to lose a lot to get caught by the automated system. When I say a lot, I don't mean like 40 or 50... I'm talking in the hundreds. So either... you are really really having a hard time beating one of our NPCs, or perhaps there is something else afoot here.
So yeah, if you provide your in-game name, I would be happy to divulge exactly what you were doing to get banned.
Soon to be Ex-Carbonated Community Manager