After the big FUBAR of the RR app losing its link to accounts saved on FB, I have not been able to gain access to my 2nd account. I sent in a ticket May 18th and the issue is still unresolved. I followed the instructions for Andriod users who lost access to accounts linked to FB, yet no help or resolution. I am trying here as well.
Since the Racing Rivals update, I'm unable to recover and login to my account. It was linked to Facebook...
Facebook Login Email Address:
racingbuddy03@hotmail.com
Racer linked to that account: FLAT TIRED
Racer you need access to: FLAT TIRED
Is it possible to restore that account to the FB login please?
Comments
Accounts that need restored
Racer sirracesualot and siracesualot - info sent for both in the email
I run a marketing firm for Shark Tank on ABC TV - for Mark Cuban, Kevin Harrington, and others on it.. I do the marketing and we can get a new website built for a client in 2 days from nothing... How does it take 14 days to respond to an email. Google responds to an email in 48 hours... I too know what it's like to get heavy emails, I own a lot of companies.... I help companies like you on a daily basis, and I see companies like you fall on a daily basis due to this type of thing. You have a good thing going, but you need more people. The ratings of your app have fallen a lot, people are telling me to go play another game for my spare time I do have, however there is just something about this I enjoy past the others.
Suggestions I am sure you have heard
Connections issues - can't play with friends
Long response times - people lose interest in your game because they have lost everything and just move on to another game. People are getting addicted to your game and is the reason they keep playing it. If you make them wait 14 days you just helped their addiction lol.. They are going to move on.
Lag time when visiting a garage - I sometimes lag out on the best android money can buy and I have also tried my Ipad as well, that is just worse.
These are the main Issues I feel that could help your game go much smoother. There are other small ones like the offer company you use has a terrible reputation, because half of their offers can't be completed and they know this. Some do and some just don't.
Hire more people and you won't have to pay for over time