Over the course of the last five years, Racing Rivals has grown into one of the most hardcore racing games in the world. This loyal community has spent countless hours competing in millions of races in “winner take all” fashion – all in the name of Turf Wars and pink slips.

However, all good things must come to an end… After spending time evaluating Rivals and its future – we’ve decided that it’s time to move on. Simply put, the revenue generated from Racing Rivals unfortunately no longer covers the cost of operations. This was not an easy decision to make.

On March 31st, 2019 – Rivals will be racing off into the sunset, and will be permanently shut down. Current players have until this date to utilize any accumulated virtual currency. We’ll be offering some massive reductions in the cost of crates, installs and repairs in addition to a reduction on timers as you race your way into the history books. Effective immediately, no new in-app purchases will be permitted.

In closing, a resounding and sincere THANK YOU to our extremely driven fans for your loyalty and dedication over the years – we hope you’ve enjoyed playing Racing Rivals as much as we’ve enjoyed creating it.
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CIE SCAM???

Crazy KellsCrazy Kells Registered Users 126 Posts
So I just paid for a $50 gem package and return to my garage to find that a car I had lost was now 0 gems to replace. So I was dumb enough to believe that this was some kind of deal for buying gems. Upon clicking after 2 banners that said it would cost me 0 to replace, I lost about 1800 gems. Is sending in a email to customer service even worth my time, or will I get the same generic email everyone else gets, " we are currently working the issue, there's nothing we can do, blah blah blah" Has anyone else had this happen? And what was the outcome? Anyone else that sees this don't fall for CIE's little tricks!

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    RiderRider Registered Users 136 Posts
    Whoa, i dont think thats acceptable and if indeed your claims are genuine, they should reimburse you.
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    Mud DiggerMud Digger Registered Users 1,928 Posts
    This happened to someone once before on here.. I THINK they reimbursed him.
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    Pack N PetePack N Pete Registered Users, Users Awaiting Email Confirmation 163 Posts
    I know of at least one person who lost gems but it was not done doing this, i forget exact circumstances but i have been hearing of disappearing gems...
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    red fuelred fuel Registered Users 155 Posts
    Yeah it has happen before. I think cie replaced there gems but the player had agree to let cie take the car back.
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    [RR] Foxx[RR] Foxx Moderators 2,164 Posts
    yea go through customer service, they will fix the issue
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    [RR] Foxx[RR] Foxx Moderators 2,164 Posts
    yea something weird is going on im trying to fix
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    GONZOGONZO Registered Users 2,993 Posts
    Cie will make it right bro. Just give them a little time to get to your email and it'll all be good.
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    roestreyevroestreyev Registered Users 1,443 Posts
    Lost gems hitting the "finish install now" button (it was saying free, but deducting gems anyway). I never got them back, even after talking to customer service:



    Hello Steve,

    Thank you for the bug report! Your feedback is vital to help improve the game. This information will be passed on to our developer team for investigation. We continue to monitor how the game is working for everyone, and we will strive to make these changes in the least disruptive fashion possible.

    Unfortunately we are unable to recover any loss caused by this issue.

    Again, thank you for your bug report and commitment to making the game enjoyable for all.

    We apologize for any inconvenience.

    Regards,
    Racing Rivals Support
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    Crazy KellsCrazy Kells Registered Users 126 Posts
    Got my gems back today, thanks foxx
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