Over the course of the last five years, Racing Rivals has grown into one of the most hardcore racing games in the world. This loyal community has spent countless hours competing in millions of races in “winner take all” fashion – all in the name of Turf Wars and pink slips.

However, all good things must come to an end… After spending time evaluating Rivals and its future – we’ve decided that it’s time to move on. Simply put, the revenue generated from Racing Rivals unfortunately no longer covers the cost of operations. This was not an easy decision to make.

On March 31st, 2019 – Rivals will be racing off into the sunset, and will be permanently shut down. Current players have until this date to utilize any accumulated virtual currency. We’ll be offering some massive reductions in the cost of crates, installs and repairs in addition to a reduction on timers as you race your way into the history books. Effective immediately, no new in-app purchases will be permitted.

In closing, a resounding and sincere THANK YOU to our extremely driven fans for your loyalty and dedication over the years – we hope you’ve enjoyed playing Racing Rivals as much as we’ve enjoyed creating it.
Options

Help with Tournament Glitch and loosing cars

1Razor1Razor Registered Users 93 Posts
edited July 2015 in Help!
Sent screen shots showing that there was a glitch where I lost a maxed RX 7 and a Maxed Bentley! Been trying to contact threw the contact us on the game to no success.... Please help! I've spent a Ton of money on this game...

Comments

  • Options
    [RR] PhoenixX[RR] PhoenixX Moderators 1,575 Posts
    if you successfully contacted support, you will have to wait for a response. The current response wait time is around 14 days due to a high increase in ticket volume.
  • Options
    [RR] PhoenixX[RR] PhoenixX Moderators 1,575 Posts
    if you were unable to contact support about this issue through the app, you can contact them through the site.

    https://glumobile.helpshift.com/a/racing-rivals/

    Either way the wait time is the same, so we appreciate your patience!
  • Options
    1Razor1Razor Registered Users 93 Posts
    I suppose its gonna take the max amount of time as its getting close to that...
  • Options
    eXxPLoSiOneXxPLoSiOn Registered Users 844 Posts
    What kind of glitch did you experience? The disconnection glitch?
    www.VideoGamesUnderground.com
    555R | Nitto 1320 Challenge | Nitto Legends | Fueled Racing | Racing Rivals


    1 of 13 Devils
    2015 Players Council Member
    2016 Players Council Member
    2018 Players Summit Member

    #VGUSesko
  • Options
    1Razor1Razor Registered Users 93 Posts
    Yes sir it was..
  • Options
    1Razor1Razor Registered Users 93 Posts
    Just checked and still haven't heard anything.
  • Options
    [RR] Sparkle[RR] Sparkle Moderators 1,805 Posts
    There is a 12-14 wait period for a support response. Thank you in advance for your patience.
  • Options
    The Doc 46The Doc 46 Registered Users 4 Posts
    Ive lost a maxed out c7 and a wwe c6 gt2 cause of this disconnection issues the player disconnect then the next race it shows that i was disconnected for the next round wth i spend alot of real money on this game
  • Options
    [RR] Sparkle[RR] Sparkle Moderators 1,805 Posts
    As the other people in this thread were told, please submit a ticket to support using the "?" button in game.
  • Options
    RicedOutManRicedOutMan Registered Users 1,007 Posts
    I accidentally did this glitch once. My account is currently desynched but I can give you guys as much detail as I can about what I did for this to happen if you guys would like. I Don't know how to contact you guys besides here but I wouldn't want to let out how to do the glitch. You guys can email me from the email I sent my ticket with
  • Options
    [RR] PhoenixX[RR] PhoenixX Moderators 1,575 Posts
    @RicedOutMan You can contact support by pressing the "?" in game.
  • Options
    RicedOutManRicedOutMan Registered Users 1,007 Posts
    Alrighty hehe
  • Options
    mrjune612mrjune612 Registered Users 257 Posts
    Sparkle what do u do if u can't get to the garage to press the ?. If i log on it brings me right back to tournament lobby
  • Options
    [RR] Sparkle[RR] Sparkle Moderators 1,805 Posts
    you can email mobilesupport@ciegames.com
Sign In or Register to comment.