This again.
Aparently Fyber does fraud now?
Since there was the new BMW crate, I went all happy to the Rewards area, since the app boosted a 3x rewards everywhere.
What I saw were just the regular old prices. I know they are the old prices because i've used the wall a few times (diff rewards), so I just expected to get 3x the amount posted.
Completed the offers, and got the exact amount posted, so pretty much, the same amount it has always been, not the 3x rewards.
Glu refered me to Fyber (big surprise), and they first asked me to use the report function. When I explained them the issue (for the second time, they bothered to read it this time), I said that I couldn't use the report because I received gems, just the nromal regular amount it's always been and not the 3x as promoted.
Then this is what I got:
Thank your for contacting our Support Team again!
We would like to inform you that the special promotion bonus was already reflected in the value displayed on your Offer Wall.
Given that you have already received the correct amount, unfortunately, we cannot grant further rewards.
We value your business and thank you for your understanding!
Really? So unless they cut the price by a third 1 second before the 3x rewards kicked in, that is complete BS, and failr illegal.
So between outright refusing to pay sometimes, taking weeks to send the proper rewards, now we have this too?
Nice. Real nice.
Comments
For example, the files fetcher was around 900 always. And still was 900 during the 3x.
That is not 3x.