Continued from my investigation on Racing Rivals. Part 1 is here:
https://forums.racingrivals.com/rivals/discussion/5364837Part 2:
Now that we already spoke about how glu messed up the game updates. Let's talk about the financial mess up within the company
A picture speaks more than a thousand words. So let's take a look at this Facebook screenshot.
Good. So what does glu do with these frauds who buy gems and then file chargeback? Nothing!!
Wow!!! They just walk away without any fight from glu and get things for free?
Who is the financial in charge there? I would love to congratulate him for being the biggest idiot!!
The more I research on glu, the more inclined I get to write a case on Racing Rivals and submit it to Harvard lol.
You guys need a serious revamp or you are going down with the "great" devs and equally "great" customers.
Will glu survive? Would they be able to redefine everything and become profitable again? Well. Time will tell....
Comments
★#1 MM ★
☆ Stalkers are creepy ☆
★#1 MM ★
☆ Stalkers are creepy ☆
★#1 MM ★
☆ Stalkers are creepy ☆
★#1 MM ★
☆ Stalkers are creepy ☆
X CLASSIC X
TUNER/TRADER
https://forums.racingrivals.com/rivals/discussion/5350595/google-is-doing-refunds-too
@[RR] Ryyst?
When you purchase something, you pay Apple/Google. They in turn let us know the transaction was completed and let us know to give the package that was purchased and we get paid. When you charge back... you are taking from Apple/Google. Most we can do is let them know players look like they may be abusing their systems, which we have done.
We have our ways of dealing with abusive Chargebacks. In fact we ban several accounts each week, but we have to query Google/Apple since it's their payment system. We aren't alerted per se, but we do check every week.
Soon to be Ex-Carbonated Community Manager
If it was me, I would rather take off the things they earned using the gems rather than banning them if they chargeback. This would keep them in game for future purchases rather than making them leave completely. but yeah I would certainly not let people run off with thousands of $$ by defrauding this system.
https://www.facebook.com/GluRacingRivals/photos/pcb.744831992394627/744824169062076/?type=3
★#1 MM ★
☆ Stalkers are creepy ☆
★#1 MM ★
☆ Stalkers are creepy ☆
Play the game the way it was meant to be played. Enjoy it.
If they would fix the lag and other issues, I can start playing again.
FYI, Have not spent any real money, no hacks or cheats and I have plenty of gems and cash. Just playing the game the way it was meant to be played.