Hi, i was passing my brother my cars because my account have full friend list and the game has become very slow. I already tried to delete people from the friendlist but it takes about five minutes to delete someone because it is so slow. It is affecting my ipad performance, while transfering him the cars it appeared a message that im banned. I dont understand why this is happenning, i have spent so many hours here, nothing illegal has been done. I sent an email on May 12 and i have not recieved a reply yet. Please can someone tell me why I got banned, i read the terms of service and i didnt do anything illegal, please someone advice me, im very sad and dissapointed that i cant play. It has been already three days without playing and thats a looot, i play everyday because i love this game. Please some one tell me if the administrators will review my case, and how long will that take? Im really sorry for making a topic for this, maybe this is already covered in other topic, but i didnt found it, please help mee, im very desperate and start to felling that this maybe will never been resolved. I have seen that admins have another more important issues to deal with, but please, it will only take a minute to see that i didnt do anything wrong or illegal, all i did was transfer some of my cars to other account and also gifted some that i didnt want to users in the room. I will really appreciate if someone can advice me!!
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Comments
From what you detailed here, you were probably banned by our automated system for winning too many pink slips in a very very short amount of time.
Trading and "passing" cars from account to account by the use of pink slip races is not supported and not considered normal game play.
We'll most likely lift the ban once we get to your email.
Soon to be Ex-Carbonated Community Manager