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Eman19
Comments
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Anything, guys?? Don't you think its ridiculous that I've waited 26 days for a resolution? What is the hold up?
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A phone number for CIE support?
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I sent my email with the screenshot of my purchase from iTunes last Thursday. Any progress?
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It's now day 13 and I still don't have my updated gems!! What is going on?? I've reached out to Apple requesting they respond with either a fix or a refund. This is completely absurd, I do not understand why this is still an issue and I have NEVER had this problem with any other app developer EVER. You're STILL waiting on…
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Thank you. I will touch base again by next Wednesday for a status update if nothing has changed.
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What exactly does "some time" mean? Sorry, but it is absurd that a purchase takes this long to update. While I am not a programmer, I do work in IT and understand there would be technical issues, but for this long? Why does no other app (that I've used) have this issue? Any time I purchased a pack it comes through just…
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I am having the same issue. I posted on another page on January 1, haven't heard back from anyone. I just sent an email to the address listed above, please process a refund or have this fixed as soon as possible. Thank you.
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