I have even call them. I have the names under different email account due to if I try loading one it will totally stop any other names from signing in at all. I would have to delete the game and start fresh.
I tried that, a delete is when you hold down on the app they start to jiggle and you x them off. I did that and reinstalled it and nothing. I even tried logging in on my wife phone and ipad and nothing. This is 2 totally different accounts with nice cars on them and they are finished campaigns too.