I posted this a week ago. There are no NPCs in my game in either the Hills or Cannes for the last two weeks. I've reset the game, Removed and readded GC friends and deleted the app and reinstalled with yet another new game. I placed a ticket request on the 24th with pics of the game.... In which they responded that they've never heard of the problem and asked me to send them pics (irony of which I had of course)
I'm asking if anyone has heard of this problem happening to them or another. Please.