I posted this a week ago. There are no NPCs in my game in either the Hills or Cannes for the last two weeks. I've reset the game, Removed and readded GC friends and deleted the app and reinstalled with yet another new game. I placed a ticket request on the 24th with pics of the game.... In which they responded that they've never heard of the problem and asked me to send them pics (irony of which I had of course)
I'm asking if anyone has heard of this problem happening to them or another. Please.
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I'll keep my eyes & ears open & if I see anything I'll post it here
As for losing fans for a four star project, this did use to be part of gameplay but now it has been adjusted to 3 stars depending on your goal and rank progression. There has been some weird glitches with people's fan systems recently, so you may be experiencing such a bug.
If need be Submit a Ticket to the team so they can look into this for you ^_^ Hope it's just a one off thing though and a huge starry welcome to the forums, Adrian!