I have ranted about it in the past - but this quick resolution for a non VIP is great to see. In the last cvc the bonus points were a bit messed up - I shot cs a note and got this response within an hour on a weekend!
Last Tuesday (apr 9th) I had two matches where I started 0/7 tickets and 200g to unlock a pitcher to play. I sent CS a ticket and got a reply involving bonus players not getting points correctly and to restart. The answer had nothing to do with my issue, and in my original ticket I noted I already restarted multiple times. I responded explaining my situation again, and 5 days later I got a response saying they were sending it to the dev team, blah blah blah. I guess I said all that because I didn’t get the 1600 bxp for the two matches I missed, and you got 300 gold. 😭
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I guess I said all that because I didn’t get the 1600 bxp for the two matches I missed, and you got 300 gold. 😭