WTH happened to my team?

grendel327

Game kicked me out now says cannot connect to Facebook and my team is gone and no one at Glu will get back to me on 2020 version this is bs 

grendel327

I can’t get logged in and no one from Glu will respond d wtf

slafrance2

 

hornsup17

Same exact thing has happened to me. Got one response in 36 hrs. They assumed I had logged back in and apologized for the inconvenience. And that was it. I still can’t log in and they have yet to do anything about it. I’m so fed up with their customer support. They will jump quick on suggestions and what not, but as soon as their is a problem it’s days or wks before anything is done about it. It’s hard to stay positive when you get no positive feedback!

slafrance2

One of my issues is that I’m not watching ads for gold so I’ve lost about 1k gold. 

hornsup17

grendel327 said:

I can’t get logged in and no one from Glu will respond d wtf

Keep me posted on your situation, I’ll do the same

hornsup17

grendel327 said:

Game kicked me out now says cannot connect to Facebook and my team is gone and no one at Glu will get back to me on 2020 version this is bs 

One more thing you can try is email them. That’s what I did. Here is the link. Just scroll down to the contact us tab. Hope this helps you, I’m hoping so for myself as well.
https://glumobile.helpshift.com/a/mlb-tap-sports-baseball-2019/

RIOT

Had the same happen to me this morning. Im still not able to login to my account.

hornsup17

they finally unlocked my acct this morning

maddmaxx67

Mine just crashed as well during a purchase

Fiercebull67

hornsup17 said:

Same exact thing has happened to me. Got one response in 36 hrs. They assumed I had logged back in and apologized for the inconvenience. And that was it. I still can’t log in and they have yet to do anything about it. I’m so fed up with their customer support. They will jump quick on suggestions and what not, but as soon as their is a problem it’s days or wks before anything is done about it. It’s hard to stay positive when you get no positive feedback!

yup 3 of us in my family going through this same BS. facebook backup or email backup and get either of the 2 messages and YES CUSTOMER SERVICE is NON EXISTENT

losingpatience

I am going through the same thing as well, except CS has responded to me. The problem is CS is only responding once a day and telling me to do rudimentary tasks, straight from their previous posts of what to do. I literally have replied to them within the same minute as their “advice” and do not receive a response until sometime the next day. Usually with a “we’re looking into it” statement

hornsup17

Fiercebull67 said:

hornsup17 said:

Same exact thing has happened to me. Got one response in 36 hrs. They assumed I had logged back in and apologized for the inconvenience. And that was it. I still can’t log in and they have yet to do anything about it. I’m so fed up with their customer support. They will jump quick on suggestions and what not, but as soon as their is a problem it’s days or wks before anything is done about it. It’s hard to stay positive when you get no positive feedback!

yup 3 of us in my family going through this same BS. facebook backup or email backup and get either of the 2 messages and YES CUSTOMER SERVICE is NON EXISTENT

It took 3 days for them to straighten mine out. Hang in there, it’ll happen