Bad video ad

DETROITCITYCLUB

Is anyone else getting the ad that simply goes to a black screen and doesn't play or allow you to cancel out? I have to continually restart the app. I sent a ticket to support on it but was curious if others are seeing this. 

xracman

Yes.  I filed a ticket over the weekend with CS and they said their developers had fixed the issue and comped me 50 Gold.  Have not gotten it since.  I aslo discovered that my issue with videos stopping every 10 seconds MIGHT have had something to do with a blue tooth headset.  My diagnosis, not Glu's.  I reinstalled the headset and videos work fine again.

DETROITCITYCLUB

That's weird. Mine worked fine over the weekend and as recently as midnight, in fact. now this morning the same ad keeps cycling and it's causing issues. I'm not using any headset so it seems like the ad is a GLU issue. 

xracman

I think the black screen was something else.  It seemed like GLU CS was aware of the issue.  

DETROITCITYCLUB

yeah, I think it's actually both issues now. sometimes it just stays black and won't close, other times there is a toon blast ad that pops up and let's me close it but never registers gold. It almost seems like that ad is stuck in a loop and they need to remove it somehow. Haven't had this happen before.

2020KC

I get it all the time..

PS sorry about my signature. but not really lol

TheFullMonte

I just wish there was a method for child safe ads.  Be nice if I could pay my kids to sit there and tap ads for me.  But I cant have them watching bra ads for 400 lb women.  That stuff is gross

babyjboots

Those bras make them feel so good inside though!

JTANDME

TheFullMonte said:

I just wish there was a method for child safe ads.  Be nice if I could pay my kids to sit there and tap ads for me.  But I cant have them watching bra ads for 400 lb women.  That stuff is gross

two words on that... Scatter Slots. Like WTF does that ad have to do with a slots game. Not the same level of gross as the bras but again, wouldn't want my kid running ads for me and seeing that one. 

DETROITCITYCLUB

2020KC said:

I get it all the time..

PS sorry about my signature. but not really lol

Oh come on. Detroit's land mass is larger than Boston, Manhattan and San Francisco. But we have at least several blocks that are really nice....we're working on it ha.

retirepujols

TheFullMonte said:

I just wish there was a method for child safe ads.  Be nice if I could pay my kids to sit there and tap ads for me.  But I cant have them watching bra ads for 400 lb women.  That stuff is gross

MONTE! 🥰😘😘

Bearmeat

retirepujols said:

TheFullMonte said:

I just wish there was a method for child safe ads.  Be nice if I could pay my kids to sit there and tap ads for me.  But I cant have them watching bra ads for 400 lb women.  That stuff is gross

MONTE! 🥰😘😘

He’s free. One time courtesy from Blue. I still have 3 accounts banned. Hopefully they can get released on good behaviour. Fishful Thinking perhaps

DETROITCITYCLUB

The videos have been screwed up all day for me. They really messed that part of the game up in 20. I got a response from customer service that it has been passed on to the development team but who knows....last time it was out of commission for 4 days for me. Unbelievable that they could have this many issues with something that has been in the game for years.