Yes, we are aware of the game having crashing issues in the middle of WoH, but we can't compensate you for the gold you lost at this time. This is done on a case by case basis. - TSB Customer Service
Things you can count on:Death, taxes, the sun rising in the east, and GLU screwing with customers.
They pretty much ruined the farming aspect again anyway. I don't think any of that is an accident either.
Oh well, example 2034945736092 of GLU falsely advertising something.
Banner was still showing on my account until a minute ago as well. Wow.
They can sure fix that on a whim, but anything that actually benefits us takes forever to fix, or doesn't get fixed at all.
Was just about just about to screenshot the banner for my CS complaint when the game crashed. Banner was gone on restart.
EXACTLY what happened to me. Watched an ad, game crashed. Didn't get gold (not unusual, happens at least 20 times a day or more). Log back in, banner gone.
Yesterday when I clicked on surveys, it said 8 hours left of double gold, which would have been this morning at like 3 am. I think they did what they said this time, at least for me.
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