Yes, we are aware of the game having crashing issues in the middle of WoH, but we can't compensate you for the gold you lost at this time. This is done on a case by case basis. - TSB Customer Service
I accidentally deleted Kingman a couple days ago while deleting a bunch of useless Prime players. I contacted support and requested they add him back to my roster as I had made a mistake.CS responded that they couldn't do that anymore but there is a new "feature" that allows a player to put a previous player back on your roster after such a mistake.I looked into it and the cost to reacquire Kingman was 3000 Gold ! Thanks CS for the support. Glad you guys never make a mistake !!!
When you consider all the bait and switches, FP failures, etc, the LEAST they could do is give you this back.
What a bunch of greedy aholes.
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