Login from original device

Yocum

I couldn’t open my Juneteenth boxes yesterday cause the app would crash. After no help from cs  I tried uninstalling and reinstalling and then when logging in I got log in from original device. I need customer support to move the account to that device to begin with as I no longer have that device. Customer support has not responded to me now in 11 hours. Anyone know a different way to get them?

DFBB

You can contact glu here: https://glumobile.helpshift.com/a/mlb-tap-sports-baseball-2020/?l=en

Yocum

So far I’ve emailed a couple times. Tried to contact cs from my device. Tried to contact them through my holder account. Tried to contact them through 20 also. I haven’t gotten a single reply yet and it’s almost 12 hours now. 

Yocum

Update. Cs finally responded. Asked me my team name which I gave when I started the ticket to avoid that question. I provided team name. That was an hour and half ago and no response. 

whynot

They will resolve it, but not in a timely matter.  Just enjoy Juneteenth and Fathers Day.

Yocum

Lol no patience. I do timely better. 

whynot

Lol don’t get me wrong you deserve better, you just won’t get it here

RollieFingers

get a get ahead of the horse and provide screen shots of purchases made. I had this happen last year. Took about 7 days to get it straightened out and after going back and forth I needed to provide screen shots of purchases to prove it was actually my account.