Video Re-Rolls for Rewards

tshea510tshea510 Registered Users, Member 1,200 Posts
edited March 30 in Bug Reports
After a video re-roll for a chance at different reward, the initial reward NEVER changes. It ALWAYS remains the initial reward. This was discussed a while back in main forum, thought I’d post it here as an official bug. Platform seems not to be a factor as everyone is affected. Thanks!
Just a Silver team from the wrong side of the tracks, so what do I know? 🤷‍♂️

Comments

  • [Glu Sports] blueleopard[Glu Sports] blueleopard Administrator, Moderators 763 Posts
    I noted it in its initial discussion, but I'll double check to see if that was looked at.  Thanks again.
  • scottpdannscottpdann Registered Users, Member 162 Posts
    FYI. This still doesn't work. So-called "Customer Service" doesn't believe me. This is not ok. 
  • tshea510tshea510 Registered Users, Member 1,200 Posts
    I noted it in its initial discussion, but I'll double check to see if that was looked at.  Thanks again.
    Appears to have been fixed possibly even before latest update. Thanks Blue!
    Just a Silver team from the wrong side of the tracks, so what do I know? 🤷‍♂️
  • whynotwhynot Registered Users, Member 1,556 Posts
    Thanks for that info @tshea510.  I haven’t tried it in forever but now I will
    I'm confused by what you mean by 5.7 and 5.8.  You mean the round and level? 
    - Blueleopard
  • Wicked0WildcatsWicked0Wildcats Registered Users, Member 1,039 Posts
    I'm still always getting the exact same thing. 
  • BigpredfanBigpredfan New Member Registered Users 3,306 Posts
    Always. 
  • ToughthundercatsToughthundercats New Member Registered Users, Member 1,713 Posts
    Day in and day out... Not fixed.... Just like when I open up this game everyday.....still not fixed yet🙄
  • whynotwhynot Registered Users, Member 1,556 Posts
    edited May 26
    Maybe you guys just thought it was broken?  
    I'm confused by what you mean by 5.7 and 5.8.  You mean the round and level? 
    - Blueleopard
  • Wicked0WildcatsWicked0Wildcats Registered Users, Member 1,039 Posts
    You know,  when I'm re-rolling 10 franchise coins on the club challenge box to try for 1000 gold ...this stuff matters. 

    Fix it, or remove the option. It's been long enough. 
  • whynotwhynot Registered Users, Member 1,556 Posts
    You know,  when I'm re-rolling 10 franchise coins on the club challenge box to try for 1000 gold ...this stuff matters. 

    Fix it, or remove the option. It's been long enough. 
    See my post above?
    I'm confused by what you mean by 5.7 and 5.8.  You mean the round and level? 
    - Blueleopard
  • Wicked0WildcatsWicked0Wildcats Registered Users, Member 1,039 Posts
    whynot said:
    You know,  when I'm re-rolling 10 franchise coins on the club challenge box to try for 1000 gold ...this stuff matters. 

    Fix it, or remove the option. It's been long enough. 
    See my post above?
    I assumed you were joking. I still do. 

    I probably didn't pay as much attention in my statistics classes as I should have, but I paid enough attention to know that no, it's broken. 
  • Cooz19Cooz19 Experienced Member Registered Users 1,247 Posts
    I think what he means is it's not broken. It's doing exactly what the game wants it to do. Fewer things in this game are explained using statistics as we're lead to believe. 
  • Wicked0WildcatsWicked0Wildcats Registered Users, Member 1,039 Posts
    Cooz19 said:
    I think what he means is it's not broken. It's doing exactly what the game wants it to do. Fewer things in this game are explained using statistics as we're lead to believe. 
    Can they legally even do that? Offer a fake chance at a better reward under false pretenses to boost advertising revenue with no intention to actually provide a chance to obtain the reward?
  • CanadaCubsCanadaCubs Registered Users, Member 799 Posts
    Cooz19 said:
    I think what he means is it's not broken. It's doing exactly what the game wants it to do. Fewer things in this game are explained using statistics as we're lead to believe. 
    Can they legally even do that? Offer a fake chance at a better reward under false pretenses to boost advertising revenue with no intention to actually provide a chance to obtain the reward?
    I'm not a lawyer, but it definitely sounds illegal. Much like their busted version of matching heads and penalizing players for a service they paid for. 
    "If you can't beat them, report them"
  • tshea510tshea510 Registered Users, Member 1,200 Posts
    At one time it was fixed, but it’s clearly now broken again. Blue???
    Just a Silver team from the wrong side of the tracks, so what do I know? 🤷‍♂️
  • Wicked0WildcatsWicked0Wildcats Registered Users, Member 1,039 Posts
    This is the kind of crap that makes customers mad. Go ahead and apologize and tell us it's broken.

    But don't look me dead in the eye and tell me a boldfaced lie by saying it's working like it's supposed to then further insult me by explaining how RNG works. 

    I thought there was going to be more of an effort for transparency around here. 
  • whynotwhynot Registered Users, Member 1,556 Posts
    Did somebody say rigged rerolls?
    I'm confused by what you mean by 5.7 and 5.8.  You mean the round and level? 
    - Blueleopard
  • Cooz19Cooz19 Experienced Member Registered Users 1,247 Posts
    "We can't assume..." 

    "See, that's the thing. We shouldn't be able to assume it. If I can bet all my gold and all my invested xp on the re-roll producing what I initially got, I would, gladly. That's the problem, and that's why I'm writing in." 
  • Wicked0WildcatsWicked0Wildcats Registered Users, Member 1,039 Posts
    Update:

    It is July 14th, and this is somehow still a thing. 

    If you watch a video for a reward re-roll (besides silver 1st first round picks), you are guaranteed to pull the same thing. 

    If you write to customer service, they will gaslight you and tell you that it's all random and that the video re-rolls are working as intended. 

    July 14th. Still happening. 
  • ToughthundercatsToughthundercats New Member Registered Users, Member 1,713 Posts
    Update:

    It is July 14th, and this is somehow still a thing. 

    If you watch a video for a reward re-roll (besides silver 1st first round picks), you are guaranteed to pull the same thing. 

    If you write to customer service, they will gaslight you and tell you that it's all random and that the video re-rolls are working as intended. 

    July 14th. Still happening. 
    That's right it's working just as they intended for it to do, exactly what it's doing.
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