This is now the 2nd time in 3 weeks I've been jailed- same time as last time- 10pm on Saturday during the event. For doing absolutely nothing other than playing the game. And no one from Customer service has ever acknowledged why I was jailed the last time or given me my resources back that I spent. This is absolute nonsense.
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Honestly what is the point to playing the game if they are just going to shut you down for scoring points legitimately?
I'll say it again- Glu is the technology company, not us. It's on them to figure out how to catch anyone that cheats. If your algorithms are this bad- to the point where honest people are getting jailed multiple times a week- maybe you're doing it wrong, Glu....
Also, the fact that CS is unjailing accounts is in it's own, an admission of a faulty system.
in the same department with being locked out of an account for 6 days being told you need to play on the original device. When you’re ON THE ORIGINAL device. Only to be told by CS that they’ve fixed the issue and unlock the account.
Their system is broken
At the same time - if you KNOW that you will be jailed for doing XYZ because it's happened to you numerous other times, I would also like to think that you should take some personal responsibility for doing what you know will get you jailed. That's not to say that it's right, or that these guys don't need to fix any coding, but just because your landlord hasn't fixed a broken glass window doesn't mean you should keep sticking your hand through it either.