Tech support

Im having no luck with Glu customer care for about two months now anyone how to get in touch ea sports dirextiy or tech support. I have 2 losses on my season records and i have not lost 2 games this season ive sent tgem a dozen messages al with many questions and have recieved not a single answer . Getting very frustated a just 6 games left in my season without the 2 losses im undefeated as I was the last 2 season so you see why its important to me and they have been givung me thw b run around for as bout 2 months also us this normal. Thank you in advance for any help you may be able to give me.
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