As promised, we have begun sending out rewards for the Outbreak competition to users who did not receive their rewards. We began sending them out about two hours ago.
Make sure you update to the newest version 1.3.0, released 9/18 last on 9/19 for Android.
Once again we thank you for your patience while we worked on the solution, and hope you continue to enjoy the game!
glu-Adam
Customer Care
0
Comments
- Benjamin Franklin
My bad
although i get the armor ( nightmare event )
and get 20.000++ green skulls ( zombie fish event )
can someone explained to me?
thanks
Admin will tell you he can't see into your account and for you to start a customer service help ticket. Your customer service ticket will be responded to in a few days with a form letter that explains to you how events work and they will mark your problem as resolved. This will all be info you already know. Within this form letter, it will also mention how if you cheat, you won't get your ranking or rewards. You will then be annoyed because you didn't cheat. You will then try to respond with them again stating you didn't cheat. They will then ignore you.
I don't think their system works reliably period. By rights, you should be able to see ranks and gem counts at all times, but this doesn't happen. This event is a major health drain. I would caution on spending money on the event, since after doing so, it is iffy if you will get a ranking or any rewards for your time and money.