Can you try leaving your game on for a while before playing? Sometimes it needs to download everything. We've had some users who launch the game and open the venue before everything is downloaded and it crashes for them. Try leaving the game on for about 5-10 min before playing the first episode. Let me know if you still crash after that.
This venue crashes for me as well. I have plenty of room on my iPad, and made sure to close out all my apps. It crashes when entering the first level, after taking your resources.
I can play all the other venues, just not Giza. Are you suggesting that I open Giza & let my ipad sit for 10 min without touching anything? Is there a way to force a re-download the venue after it’s already been purchased?
Hey there @magicwinnie. Yes, just leave the game for about 5-10 minutes. Make sure it's not asleep and the game is not in the background. Let me know if that helps.
Thanks for the suggestion @DashingMike, but that didn’t work for me. Support is telling me that they cannot recreate it on their end and is closing my ticket. It’s not a bandwidth issue either (support is trying to blame it on all the usual suspects).
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No, the venue crashes before anything happens.