no matter how many people complain. Cie/glu will not do anything it's either u move or quit. Even if u spend real money in this game, they don't give a squat about it.
Get used to it glu/cie won't refund ur lost car happen to plenty of people. Nothing u can do but move on. Same thing happen to me with my max r34 vs a civic they would just tell u it's ur connection.