Duels have been stuck downloading at 62.5% since the update, two weeks ago. I have sent in ticket after ticket, reinstalled game, factory reset phone, every troubleshooting step CC has suggested. (Upon each reinstall, I did notice I only get to install venues, parts of game, until duels gets to 62.5%. Once it gets there, everything stops downloading, and I get the "No internet connection detected" message over my unfinished venues. So, I know the issue is with the Duels part of the download.)
I have not been able to participate in the last 3 events, I get no event notifications at all. I do get all other pop ups, notifications.
I'm not sure why I can't get the game to download completely, however I know many others have this problem as well. Only today did someone from Support admit they are aware of the issue. For 2 full weeks, I was told the problem was with my device or internet. Which I believed, since I download from the same Google App Store as everyone else. Not understanding why it refuses to download for me.
Is there any one that had this problem, and figured out how to fix it? Either with the download of duels or with the events?