racing rivals error code

motoair1298

Hi, so I have been trying to get help from multiple people, yet nobody helps. I have an error code that pops up after the loading screen. The message says "unable to complete action (-11)" and I don't want to start over because I'm so far ahead. I'm currently using it on an android system and I'm logged in through Facebook, the username is MOTO AIR 1298 please help.