how can I recover all my progress?

kriszelle

I lose all my progress. I reformat my phone this morning and when I installed kkh, I'm back to creating my new doll again. I uninstalled the game and opened google play games and installed kkh for the thought that I'll recover my account since I've done this before but still I didn't recover it. I'm level 35 and an android user. Someone help me please.