I assume you are talking about an offer from one of the offer walls. To check your status simply go back into the offer wall and look for the help section (not the game help). That should walk you through the provider's page to get to the status of your offers. If they do not show as completed you will need to contact that provider, if they are showing completed but you still haven't received the bars send in a ticket to us and we will investigate (note we can only see what the providers send us, if they show it hasn't been completed we can't see anything).
Comments