I've noticed on the forums that several people are getting pretty upset with this game. Be it the cost of gold, the awful chances of pulling a player from a box, game freezing and crashing, videos, offer wall, etc.
I've encountered some of these issues. Videos freeze and the app has to be closed. Not receiving gold from offer wall. 1 player out of 40 boxes.
Today it's the videos. 8 times I've gotten stuck on a "loading video" on round 5-9 WOH. The only thing that can be done is to force stop the app. That means the round starts over.
And it has only done it on round 5-9. 8 times!
It's almost as if GLU has intentionally made it so the round cannot be completed.
Getting pretty fed up with this game myself.