Flagged for cheating for no reason

aschrodtaschrodt 5 PostsRegistered Users, Member
my team has been flagged for cheating for absolutely no reason. I need someone to reach out to me ASAP. After I was told I was flagged, I’ve sent 12 messages with no response. I submitted a ticket online with proof of my purchases. Please reach out to me ASAP on this and let me know how you are going to rectify this situation. 

Comments

  • [RR] Sage[RR] Sage Glu Moderator 1,076 PostsModerators
    While our goal turn around time is less than 48 hours, currently the oldest unassigned ticket is only 13 hours old.  If you have an active ticket we will get to is as soon as we are able.
  • aschrodtaschrodt 5 PostsRegistered Users, Member
    Still have not received a response. 
  • [RR] Sage[RR] Sage Glu Moderator 1,076 PostsModerators
    What is the team name?  Maybe I can find the status of your ticket.
  • aschrodtaschrodt 5 PostsRegistered Users, Member
    Afro44
  • [RR] Sage[RR] Sage Glu Moderator 1,076 PostsModerators
    So it looks like we answered you on the 9th, twice on the 10th, 11th, 12th, 13th and even today.  The initial response was actually only 25 minutes after we received the ticket.   
  • aschrodtaschrodt 5 PostsRegistered Users, Member
    and the responses are all bullsh*t.  you guys write people off without any explanation.  you say i cheated, but i did not.  You **** over a loyal honest 2 year player that has spent plenty of money on the game.  All i ask is that my account is TRULY reviewed by an actual human and not some algorithm.  and if you suspect me of cheating, look at my receipts and boxes that i opened to see that i did not cheat.  i have never had this terrible experience with a company!  
  • aschrodtaschrodt 5 PostsRegistered Users, Member
    Glu finally agreed to review my account and un-flagged me. 
  • [RR] Sage[RR] Sage Glu Moderator 1,076 PostsModerators
    Glad to hear it got sorted out for you.
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