glu credits

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  GluAdmin Administrator 2,464 Posts

  February 2014

  aweigle21 wrote: »

  I completed 2 surveys and was suppose to receive 107 credits for each one. I didn't receive them. It took me a long time to complete those surveys. I'm not happy. How can I get the credits owed to me?

  
  It can take up to 24 hours for credits to appear. If they don't, however, you'll need to go through "missing credits" tab with SponsorPay or Tapjoy, as they are the ones who can handle that.

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  aweigle21 Registered Users 2 Posts

  March 2014

  Where is this (missing credits) tab?

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  EricKraft Registered Users 1 Posts

  March 2014

  Spent $9.99 for GLU credits, didn’t receive them, but money was quick out of my account. Sent in a customer service ticket but have not received any responses from that.
  Game: Deer Hunter 2014
  Date/time purchased: 03/09/14, 7:24pm

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  sieggy Registered Users 1 Posts

  March 2014

  I have lost 150 glu credits and now every time I try to collect them they don't register on my android pad. What to do Noe?

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  ally2112 Registered Users 2 Posts

  March 2014

  Same here..I just spent $1.99cerdit n didnt receive it.

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  Francis Registered Users, Moderators 591 Posts

  March 2014

  Please do not confuse and mix up "Offers" with in game purchases.
  
  If you are doing the offers to get free currency and experience a problem with the offer: you need to contact the respective company that is running the offer (SponsorPay or Tapjoy).
  
  If you made a purchase in game and are having a problem with the purchase, please contact Customer Care by submitting a ticket.
  
  Thank you.

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