I filled out a ticket about a problem with the tournament mode about 7 weeks ago and have yet to receive any contact outside the Generic "someone has received this ticket and will work with you to resolve it shortly." I've missed out on 7 fan reward opportunities in a row waiting for a response, and it has hurt my performances on the weekly and daily leaderboards. Is it at all possible for me to get into contact with someone who can help me? I really don't want to miss out on the Troy Tulowitzki fan reward, but it's looking like a pipeline dream at this point
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I have the older version of the game. If it posts the title post again I apologize, I'm using my phone to type this
Do you have an estimate to how much longer until the issue can be resolved? I appreciate the update
I appreciate someone getting back to me