Have got 2 screenshots to show what happens when I try to access the game, unfortunately I have no way to get my ID now..... can someone please explain how to post the screenshot here??
Hi Naomi, to post a screenshot, first you have to upload it to an online server. http://postimage.org is one and you don't have to sign up for it.
Upload your picture, and then copy the Direct Link and come back here. In the text box heading to the right of the A, is a smily face, then the world, then the world with a red x, tap the next one...a little square picture. an Insert Image text box will pop up, and you paid the Direct Link from Postimage that you copied.
Select Ok, then hit post for the message and your screenshot should be posted. Hope this helps.
If you are having trouble DO NOT UNINSTALL THE GAME! ๐ฆPurple Headed โ+ ๐ฅฅ Chick Playing iOS & Android ๐ฆ I Am NOT a Glu Employee ๐If you want my attention please send a dm ๐Vats ๐#VipKalinda
When trying to load the game this is what I get, and no matter which I pick ( be it facebook login or google play ) I go nowhere coming back round to this
Ok, I'm sorry, but you should send a pm to Kalinda with your platform (apple, Android, FB, kindle) and your game ID #
Do NOT post your number here in the open forum. Send it to Kalinda in a pm. Do you need help finding your ID #?
If you are having trouble DO NOT UNINSTALL THE GAME! ๐ฆPurple Headed โ+ ๐ฅฅ Chick Playing iOS & Android ๐ฆ I Am NOT a Glu Employee ๐If you want my attention please send a dm ๐Vats ๐#VipKalinda
EVERYONE: GO SAVE YOUR GAME IDS IN A SAFE PLACE NOW.
Naolmi, have you had any support on this game previously? That might help. I don't know if she can proceed without it, I've never done a reinstall on K&K, so I wouldn't feel comfortable suggesting that. If anyone has any suggestions or advice till we hear anything from glu, feel free to post, but Naomi, think it through if you try anything that could jeapoardize your game.
If you are having trouble DO NOT UNINSTALL THE GAME! ๐ฆPurple Headed โ+ ๐ฅฅ Chick Playing iOS & Android ๐ฆ I Am NOT a Glu Employee ๐If you want my attention please send a dm ๐Vats ๐#VipKalinda
Ok, I just checked the FAQs, and found this info. It says as long as you're saving to the right group you can uninstall and reinstall without losing progress.
So, you can try that if you feel comfortable with it. I haven't done a K&K reinstall. but I swear by the KK:H uninstall reinstall. Go read that link, and see if you want to try that.
If you are having trouble DO NOT UNINSTALL THE GAME! ๐ฆPurple Headed โ+ ๐ฅฅ Chick Playing iOS & Android ๐ฆ I Am NOT a Glu Employee ๐If you want my attention please send a dm ๐Vats ๐#VipKalinda
ok, how did you send in the ticket? If you sent it from the game, that automatically generates your number so Customer Care can look into your account.
If you are having trouble DO NOT UNINSTALL THE GAME! ๐ฆPurple Headed โ+ ๐ฅฅ Chick Playing iOS & Android ๐ฆ I Am NOT a Glu Employee ๐If you want my attention please send a dm ๐Vats ๐#VipKalinda
No I sent it thru here since I can't enter the game. But oh JOY went thru my saved stuff on my email, found my id YAY sorry where can I find Kalinda so I can pm please?
Comments
Upload your picture, and then copy the Direct Link and come back here. In the text box heading to the right of the A, is a smily face, then the world, then the world with a red x, tap the next one...a little square picture. an Insert Image text box will pop up, and you paid the Direct Link from Postimage that you copied.
Select Ok, then hit post for the message and your screenshot should be posted. Hope this helps.
๐ฆPurple Headed โ+ ๐ฅฅ Chick Playing iOS & Android ๐ฆ
I Am NOT a Glu Employee
๐If you want my attention please send a dm
๐Vats
๐#VipKalinda
Do NOT post your number here in the open forum. Send it to Kalinda in a pm. Do you need help finding your ID #?
๐ฆPurple Headed โ+ ๐ฅฅ Chick Playing iOS & Android ๐ฆ
I Am NOT a Glu Employee
๐If you want my attention please send a dm
๐Vats
๐#VipKalinda
Naolmi, have you had any support on this game previously? That might help. I don't know if she can proceed without it, I've never done a reinstall on K&K, so I wouldn't feel comfortable suggesting that. If anyone has any suggestions or advice till we hear anything from glu, feel free to post, but Naomi, think it through if you try anything that could jeapoardize your game.
๐ฆPurple Headed โ+ ๐ฅฅ Chick Playing iOS & Android ๐ฆ
I Am NOT a Glu Employee
๐If you want my attention please send a dm
๐Vats
๐#VipKalinda
So, you can try that if you feel comfortable with it. I haven't done a K&K reinstall. but I swear by the KK:H uninstall reinstall. Go read that link, and see if you want to try that.
๐ฆPurple Headed โ+ ๐ฅฅ Chick Playing iOS & Android ๐ฆ
I Am NOT a Glu Employee
๐If you want my attention please send a dm
๐Vats
๐#VipKalinda
๐ฆPurple Headed โ+ ๐ฅฅ Chick Playing iOS & Android ๐ฆ
I Am NOT a Glu Employee
๐If you want my attention please send a dm
๐Vats
๐#VipKalinda