Comments

• I've been having this issue since before Christmas and I was hoping it would be fixed by now but it hasn't. I even got another message from Glu support accusing me of cheating YET AGAIN. I haven't cheated or hacked nor have I even purchased anymore currency as I'm afraid I might lose my account. I really hope they fix this…

  in Kicked out of Krew missing box button Comment by Bayleaf9 January 2017
• Same thing here. If you both haven't yet messaged KalindaKing I suggest you do. I contacted her and she unflagged my account, unfortunately that didn't fix the problem but she's getting the team members to take a look at my account to try to fix the problem. She could do the same for you. She replies a lot quicker than the…

  in Kicked from Krew/Missing Krew & Gift Box Button/ Failure to Respond to my Emails Comment by Bayleaf9 January 2017
• I have that problem too. I contacted KalindaKing and she unflagged my account but it didn't fix anything. Last thing I heard was she was sharing my ID with the rest of the team to take a look at my account and hopefully fix it. I suggest messaging her to see if she can fix it for you.

  in Lost access to my krew and missing gift box icon Comment by Bayleaf9 January 2017
• I don't understand why after so many complaints and hundreds of views on threads about this issue no one is doing anything about it. It's obvious it's not due to cheating or hacking and most of us can't even get a reply. I'd at least like some assurance that they are working to fix this.

  in No gift box button kicked from krew no response from glu Comment by Bayleaf9 January 2017
• I think its useless. I too have sent multiple help requests and they've only replied once and that was when they were telling me that I had been hacking and cheating to get currency even though I haven't cheated or hacked. I haven't heard from them since then even after I sent screenshots of my receipts proving I purchased…

  in Lost my progress on events, giftboxes, krew and more... Comment by Bayleaf9 January 2017
• Same issue as many others are having. For almost a week I haven't been able to open gift boxes or join a krew. I contacted customer support and they accused me of cheating a hacking to get currency even though I haven't cheated or hacked and I have the receipts from my purchases to prove it, and on top of that they also…

  in No gift box button kicked from krew no response from glu Comment by Bayleaf9 January 2017
• Same exact thing is happening to me. I contacted support and they said I was using hacks and cheats to get currency even though I haven't and I have receipts from apple to prove I've purchased currency. It's ridiculous. I did find that when I logged out of game centre I was able to click on the gift box tab but it didn't…

  in My giftboxes have gone and I got kicked from my krew please help Comment by Bayleaf9 January 2017