Hi-I just updated to the San Francisco update today and I regret it. Once updated, it forgot the past 24 hours of game play, where I had done two big gigs, gone on dates, and leveled up. All gone. No gigs are on the top left to complete, the FIOTY shoot at Muse completely gone. I'm supposed to be on level 32, and I'm on a
http://ggnbb.glu.com/showthread.php?149448-Warning-before-you-install-today-s-update/page4. Any help would be appreciated.
Note from Koko to all members:
Please post ONLY your Platform/Device/Level and a brief description of what is happening to your game after the SanFrancisco update. If you want to talk and discuss your feelings on it, please go here to the thread in General Discussion
http://ggnbb.glu.com/showthread.php?149448-Warning-before-you-install-today-s-update/page4BUT FIRST please post the requested info so we can help you better.
Platform
Device
OS
Level:
Brief Description of your issue.
So sorry this is happening.
Comments
Thank you for stating the important information. Do you have any screenshots? Those might help, as well.
Maybe we can get a few more people in here to state the problems they are experiencing.
Edit: I hope Koko is ok with this but maybe have everyone list, their device, operating system, game level.
Example:
iPhone 4s
IOS 8
Level 15
Feel free to PM
GC: Hey guys can't add any friends, I have to work out an issue I am having with accepting friend requests on GC. Thanks anyways!
🦋Purple Headed ♊+ 🥥 Chick Playing iOS & Android 🦋
I Am NOT a Glu Employee
🌟If you want my attention please send a dm
💜Vats
💜#VipKalinda
Hi. Sorry this is happening. Please post requested details and brief description only. (But there is a thread in General Discussion about this, and I'm going to move some posts over there, that do not directly deal with requested info. Feel free to post there, after posting your requested details here, and you'll feel better talking with others in the same boat, while we wait for a fix.)
🦋Purple Headed ♊+ 🥥 Chick Playing iOS & Android 🦋
I Am NOT a Glu Employee
🌟If you want my attention please send a dm
💜Vats
💜#VipKalinda
iPad mini
iOS 8.3
Level 17? (it's my guy game I don't play as much so I can't remember)
Updated the game and went through video message from Kim, then game crashed and closed and now will not open - just loads crashes and closes.
All of my GC relationships reset to zero, including my spouse, so I am no longer married. Dropped from #1 to #3, failed Recently completed gigs, forced to repeat one gig, at least one upcoming gig disappeared. I believe I lost money, too.
level 28
just my baby. I just want her hair and eye color back.
Koko edited to add: in this case the baby changed appearance no other issues to report at this time.
Device: Iphone 5
IOS 8.3
Level: 31
All my relationships with my friends disappeared.
My relationship with my husband completely disappeared.
I am not married in the game with him now.
A couple of my recent purchases disappeared.
10K stars from watching free videos disappeared.
Before installing my update I just had started my third comeback- but after installing it it pushed me to my second comeback. Not a problem; I only needed to gain a few million fans to reach the top spot and go for my third comeback again. However when I did I am unable to try for the third comeback as the option completely disappeared. (It says I'm already on my third comeback if that makes sense? when my rating right now is just A++ and I do not have the love guru dress in my wardrobe?)
I managed to take a screenshot showing my recent purchase before it disappeared and also me on my third comeback in my love guru dress. I also have a screenshot showing how I am unable to try for my third comeback because it says ive already done that option?!
Very upset because this is such an amazing game and I don't know what to do.
While they are fixing the issues, they are advising people to hold off updating for the time being (too late for you, I know and I'm sorry.)
They are also holding back releasing the update on Android for this reason.
The iOS players who have already updated are giving great information that's helping diagnose the problems and
they'll have some fixes out before the end of the day
🦋Purple Headed ♊+ 🥥 Chick Playing iOS & Android 🦋
I Am NOT a Glu Employee
🌟If you want my attention please send a dm
💜Vats
💜#VipKalinda
iOS 8.3
iPhone 6
-My baby's eye color changed.
-I cannot purchase furniture, because when I click the logo my game crashes.
-I lost my items from the 1 Year Anniversary Event (including the 20 K-Stars from Kim)
-I lost around 15 K-Stars from video offers I had completed before the update
-Most of my relationships with friends have disappeared. (Was at max level but now at 0)
-My wife called for a divorce even though I went on a date with her right before updating
iOS 8.3
iPad 2
- all of the quests in my list are missing, except the ones that are from the update
- my husband called for a divorce even though I just went on a date before downloading the update
minor issue but figure i'd post it anyway
All my contacts from Facebook and game centre are gone, I can't sign into game centre and I went down a level. All my projects are gone too!
I'm playing on my iPhone 4.s I updated the San Francisco today. I was halfway through level 10 can't remember what gig I was doing but when I opened the app back up I was on level 9 an on a date. I also had 11 stars now have 5. Now for last half hour can't open the game up!
IOS 8.3
Level 31
I can't enter the game, it kiks me out everytime i try to.
iOS 8.3
Level 31
Game crashes upon opening
Platform: iOS
Device: Apple iPad
OS: 8.3
Level: 31 (almost midway)
This was me, 10 days ago...
Game starts to load then shuts down/crashes immediately.
It hasn't gone past the loading screen
Level 34
Game centre: devkyley
Level 32
iPhone 5s
iOS 8.3
Issues described above. Thanks for the quick help on this.
We had some glitches with the release of the new version v3.1.0 today that caused some trouble for several players. Please accept our sincere apologies for your inconveniences. Luckily, we diagnosed the problem quickly with players' help and released the fixes as fast as we could.
The problems are now solved so all players should feel free to update to v3.1.0.
For those who lost some progress please contact the Glu Customer Care team here and we'll work on making things right.
iPhone 5s.
Level 27.
My game keeps crashing after the glu mobile logo. It's so frustasting.
iOS on iPad mini, iPod touch
Stellan GC: lgordon19
.
All of this is total speculation on my part, of course.
ios 8.3
Iphone 6
level 34
The game get to the blue loading screen and then crashes.
Android
Samsung
4.4.2
Level 34
Andriod player
To all people coming to post - please remember to list your details
Platform
Device
OS
Level
And brief description of your issues.
Thanks for your help.
🦋Purple Headed ♊+ 🥥 Chick Playing iOS & Android 🦋
I Am NOT a Glu Employee
🌟If you want my attention please send a dm
💜Vats
💜#VipKalinda
I updated the game after KK:H_Staff's post stating all the glitches had been resolved, by the way. Everything else is fine, it's just the baby. Pleeease help me find a way to change its hair colour back to what it was or let me pick a new baby!
Level 31
iPhone 4S
GC: wolfandbutler
Also am unable to do my third comeback because it says I've already done it? My rating however remains A++ and I have no third comeback dress in my wardrobe.