If i restart my game will i still end up with only 5 videos a day and the payed contour kit on my new doll? Cause i want to start over. I regret buying it and it completely ruined the game for me. Am i just cursed forever now or can i restart and i'll get my 20 videos a day back?
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@KalindaKing Will your team ever gonna fix this issue? Please don’t tell us videos watching is up to the advertisers. We all know that’s not true. #DontPunishPayingCustomers
#DontPunishPayingCustomers
If you do restart the game on a different device you cannot buy anything or start the VIP free trial (Like Angeline said!).
I also regret spending real money on the game as it really ruined the gameplay experience for me. If I were still receiving the same amount of daily videos a day as I used to I would be able to buy k-stars to supplement that amount to fully participate in the game. Unfortunately with how expensive kstars are I cannot fully participate in the game anymore--even though I've been making purchases regularly! It's kind of ridiculous. And kind of sad because I'd be more willing to spend more if I were getting more daily videos--I don't know if this makes sense at all, but I know without the daily videos I cannot afford to buy 500 kstars a week, so I don't even bother even buying smaller star packs because it honestly isn't worth it for one CHANCE at an item I want (because with kollections and gift boxes everything is chance now...).
I second @Angeline & Jon 's question. Will this problem ever be fixed? #DontPunishPayingCustomers
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It’s incredibly unfair to punish players who are paying. We don’t fork over money to this game simply because we live in excess and luxury. It’s a treat to myself once in a while for working while putting myself through college — if it’s not being valued and instead penalized, then I see no reason to continue buying anything for this game any longer.
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- do the konnections and pick people for business, invite them for a job and when they reach 500, you get a star (then delete them from your contact list), honestly the Same with dating, I date till 500 and delete them (that way i dont lose fans)
- do reality shows during vip events
- vote during the sys (I already got 20 stars this week)
- keep track of your businesses, especially Chevier, the ski logde, the hotel and the ice club
- do offers! A lot of people get stars this way, some might be intensive, but others are not
i know it isnt a lot, and I also hate how we lost at least 15 stars a day, but I hope it helps a bit... I really hope this ever changes...
#dontpunishpayingplayers
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Make kkh great again: Cap on T$ - Be more generous with diamonds, stars and dye - Update tb items, perks, achievements and FG/SMC - Reduce points during weekday events - Jewelry for 12 diamonds every week - 20 daily videos for everyone.
If you have an old phone with a different account please test it out!
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She did say in the past that the drop from 20 videos a day to 5 videos a day is linked to advertisers and location. And yes as you KoKo said it is true that advertisers pay to decide what customer sees their ads.
However, there have been WAY too many incidents where players amount of videos a day dropped from 20 to 5 after making a purchase. And yes the pop up ads also dissappear, however when you go to the 'buy kstars' page it states that pop up ads will dissapear when buying kstars. It says nothing about free videos dropping to 5 a day.
It is simply the truth that your free videos drop after making a purchase, it's clear as day. And whether advertisers want that (I personally can't imagine an advertiser wanting paying players to see less ads, I mean they'd want people who are inclined to pay for apps in their app as well right?) or whether Glu wants it, it's a fact.
And Kalinda has been dishonest about it in the past, saying that it was linked about location. No shade meant whatsoever, just stating a fact. Whether she or the company made that decision, we don't know. She is just doing her job as well.
I just wish she/Glu would admit it and fix it. #StopPayingCustomers
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🦋Purple Headed ♊+ 🥥 Chick Playing iOS & Android 🦋
I Am NOT a Glu Employee
🌟If you want my attention please send a dm
💜Vats
💜#VipKalinda
#DontPunishPayingCustomers
Edit: I edited both my posts because of typos and such, my typing becomes worse when I get worked up.
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It's a feature, not a bug.
@KalindaKing could you please tell us if this will get fixed in the future or if it'll stay the same?
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KKH is the first and only game that I play long enough to spend money on. All other games I have played, I lost interest within 3 months, so, bravo Glu, you got me good! Just wish Glu was more transparent in this matter, so we weren’t blindsided.
#DontPunishPayingCustomers
One of them does not reduce your opportunity to earn game currency at all - no matter how much real life money you spend in the game. And even though that company likes to put its hand in our pockets as much as Glu, players exude goodwill toward those game developers because the players feel valued & heard. Honestly that games developers are more responsive than some bosses I’ve had in real life.
The other game i play does reduce your opportunity to earn game currency after you make a purchase. However unlike the 75% drop we see in KKH, their reduction is minimal. Players also don’t feel the pinch like we do here because their in-game prices are significantly lower than KKH.
Ironically enough I found both of those games due to KKH. The first one I found 3 years ago, shortly after our dolls froze and this Forum crashed for a week. KKH lost the joy so I went looking for something else (while continuing scaled back KKH play). Once I found my way back to enjoying the Forum and our dolls finally unfroze, I was looking for ways to earn Kstars since everything in KKH costs so much now. Although I spend a lot of real life money in KKH, I had to stop decorating homes and buying pets & businesses because their Kstar price tags are untenable. I ended up really enjoying a game that I only downloaded in order to earn kstars. It is nothing like KKH but I continue to play it too.
All of this was my long way of saying that, just like in the other games, the game developer determines how to utilize ads in their game. Glu tries to deflect responsibility and act like it’s the tail that wags the dog.
I play on iOS
#WhyBotherWhenGluNEVERlistens
I also play other games now to earn kstars & find this to be such a bad idea since it tempts people to play another game & dump this one. I now play other games more than this one just for kstars & it's sad because this is the game I want to be playing! So far I haven't switched to another game myself, but I could definitely see where people would. I've recently tried switching to just do other games during double kstar offers because I was spending so much time playing other games, I found it ridiculous. I gave myself a mini intervention. I also refuse to buy kstars with actual money because of what happened & not being notified of the drop before my in-app purchase.
Glu, you'd get more business removing this defect. I'm so sure of it after reading this forum for a few months.
Edit-this added: I also would not start over. I tried a new game on my phone (I use an ipad) without signing in to gamecenter or facebook to see & didn't get any videos when this happened to me a few months ago. I think it might be because I had the same apple ID on both & maybe it was connected from that. Restarting might be an option if you don't care about losing everything & do it on a new device with a different ID, account, & all that. But I think doing it on your current device could be worse.
#DontPunishPayingCustomers
#MoreAds4Kstars
#FixTheWine