@RachelLiebe are we the same person? That’s my exact story too, so I’m missing a lot of stuff and still getting dull palettes.
@LizzieKath great minds think alike 😀 but seriously, there are so many people like us (and more that probably have even less than us) that are getting pretty dull boxes. I’m really not a complainer, but I think this is worth complaining about 😕
I am bored now. You know what, I would probably spend some tickets for first place if I didn't get dyes from all of my boxes last week. Yes, including trendsetter box 🙄 This is my 4th streak of dyes now and I think glu should take notes.
20 year old from Turkey & Android Player Striking untill they give everyone 20 videos a day
Hello everyone. I didn't know where to put this, but I need your help. On August 29th I lost my 40 diamonds while I was buying the ombre lips recently released with this update to buy. My game crashed and I was left with no option but to reinstall and restore the game. I did so and I found out that my entire progress was there, except for the diamonds or the lips. I should at least have either of the two right? I contacted in game support and you can see what they have to say in the screenshots below. You all know how much hardwork 40 diamonds are and I lost them in a second and I won't even be getting them back.
I apologize for the long post..
The exact time of spending the diamonds is known, but they still can't give it back.
@xoxo12 i would continue to message support. let the ticket close and open a new one to get a different representative. if that still doesn’t work i would message kalinda here on the forum, but try again with glu support first. GET YOUR DIAMONDS!!! i wouldnt stop until i get them if i were you. good luck!
Um wtf glu. Why is customer service so hard for u? She had 40 diamonds bought the lips didnt get them but u can see she spent them give her the product that shes OWED. This is why i wont buy anymore from them.
So they legit were like "Yeah, we see that you spent the diamonds and we know exactly when, but it was a sync issue, so no lips for you girlie! Sorry 😌💅🏻"
@HannahKKH in the voting booth black looks just seem out of place with all the pastel and bright colors and I’m more drawn to those. Maybe that could be it?
I’m so confused by this..... she came out of no where today. Anyways first look is inspired by little red riding hood, second I just love that dress, third is inspired by a doll on the forum, and fourth inspo is a watermelon lol
@xoxo12 😱😱 Oh, honey, I'm sorry this happened to you. Not to be dramatic, but I would probably cry if this happened to me lol I can't even front about it. 40 diamonds is A LOT of time, like a couple months, and work to save up. They ALWAYS respond with the WiFi message. Anytime I've messaged them, I get the same generic response. Once, before they could say that I specifically said "don't reply with some 'use wifi' excuse because I have very strong wifi, plus back up unlimited data in case my WiFi was to ever go out"... Of course, they replied with the wifi response. I really wonder if they actually deeply read every message the first time around. Like a doll said above me, close it out and start a new ticket. I wouldn't stop until I got an answer. If they can see exactly when you purchased it, they can see what you bought. Tbh, they just want you to spend money to buy new diamonds or wait a few months to save up.
🌟Level 38 & 39—Android 💞 Mom of 4! 🗣️ Voice for Bipolar Disorder, Depression, & Addiction! 🌼 I am a Recovery Coach. ❣Always remind yourself how strong & beautiful you are!
They’re were only dyes in my box. Doesn’t that take away from the whole theme and point of this SYS game?! I’m pretty upset. The boxes should actually be clothes and items from the past. That’s the only reason I’m playing.
3 dye ugh. I don't hate dye I hate that the amount is so inconsistent & I stand by it should only be rare dye & at least 5 drops. Can this PLEASE be fixed when it is released to everyone? If we are unlucky & pick dye or even worse energy or get kstars they should ALWAYS be the same amount in every single box. It isn't right all hsince weave to earn the same amount of points to get a box. One person shouldn't get 3 dyes someone else gets 5 or 25 kstars someone else only 10. As always remove energy & those of us who are missing tons of items should have mostly items with only 1 or 2 boxes at most that can be dye/kstars.
Comments
here’s what I got in my first box
PM me if you would like to add me
I am bored now. You know what, I would probably spend some tickets for first place if I didn't get dyes from all of my boxes last week. Yes, including trendsetter box 🙄 This is my 4th streak of dyes now and I think glu should take notes.
Striking untill they give everyone 20 videos a day
😡Energy shouldn't be here
I wish I got that bag😭
Got the black top in my first box
I apologize for the long post..
The exact time of spending the diamonds is known, but they still can't give it back.
Glu, sweetie, are you ok? Get well soon.
on a spending strike until everyone gets 20 videos ! 🍄🍃
👻💀🎃🦇🕸🕷⚰️🔮🖤
All my outfits are flopping so I'm not trying that hard for the last box/top 5 🤷🏻♀️.
add me on Facebook: kaydencekhh
💞 Mom of 4!
🗣️ Voice for Bipolar Disorder, Depression, & Addiction!
🌼 I am a Recovery Coach.
❣Always remind yourself how strong & beautiful you are!
👻💀🎃🦇🕸🕷⚰️🔮🖤
Doll waiting for the BF glow-up 🌟
3 dye ugh. I don't hate dye I hate that the amount is so inconsistent & I stand by it should only be rare dye & at least 5 drops. Can this PLEASE be fixed when it is released to everyone? If we are unlucky & pick dye or even worse energy or get kstars they should ALWAYS be the same amount in every single box. It isn't right all hsince weave to earn the same amount of points to get a box. One person shouldn't get 3 dyes someone else gets 5 or 25 kstars someone else only 10. As always remove energy & those of us who are missing tons of items should have mostly items with only 1 or 2 boxes at most that can be dye/kstars.