Anyone have issues with claiming their SYS rewards? I was supposed to be in Gold I, but for some reason I was put back in Bronze I after getting Glu to fix my issue last SYS. Now it’s like I’m not in any style level and I can’t claim any prizes. 😞
Anyone have issues with claiming their SYS rewards? I was supposed to be in Gold I, but for some reason I was put back in Bronze I after getting Glu to fix my issue last SYS. Now it’s like I’m not in any style level and I can’t claim any prizes. 😞
Message support with as much detail as you can about the switched levels and what place you were in (with screenshots if you have them) and make it clear you want the gold prizes for whatever position you finished in in bronze, they should give you the prizes
I've also dropped to Bronze 1 from Gold 1 and I had already opened a ticket with support because my SYS level was missing from the throwback event then reappeared when Golden Goddess started so I've just mentioned I was Gold and now bronze and sent screen shots. Hoping for a reply soon. I'll keep people updated as it's obviously a massive issue for lots of people
Finished 8th in Gold, really didn’t expect to get the eyes! I live in London and weekend sys finishes 2am so I usually wake up placed much lover than before I went to bed 😅 Haven’t used any extra tickets in ages, fingers crossed next weekend sys gonna be 🔥
So I finished 1st in Silver I. I love everything except for the eyes, they just don't suit my doll so I'm not gonna wear them. I wish we could change the brow color, the gold ain't working for me...
I’m glad my scores picked up after a bit so I was able to get 2nd in silver III 😊 I love the dress and the cute little bag ! I’m not really a fan of how the ts eyes look on my doll though. I wish they weren’t attached to the gold eyebrows 😕
Ugh customer care didn’t fix my issue with claiming SYS prizes, they just corrected my level from Bronze I to Gold I. After the event ended last night, I never got an option to collect the prizes. When I tried to collect, it just had the ‘Play’ button which would give me an error message saying the event has ended 🤬
Ugh customer care didn’t fix my issue with claiming SYS prizes, they just corrected my level from Bronze I to Gold I. After the event ended last night, I never got an option to collect the prizes. When I tried to collect, it just had the ‘Play’ button which would give me an error message saying the event has ended 🤬
Message customer support with screenshots and VERY clearly state that you want the prizes for the place you finished in Gold, they should give them to you!
Comments
as you can about the switched levels and what place you were in (with screenshots if you have them) and make it clear you want the gold prizes for whatever position you finished in in bronze, they should give you the prizes
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Finished 8th in Gold, really didn’t expect to get the eyes! I live in London and weekend sys finishes 2am so I usually wake up placed much lover than before I went to bed 😅 Haven’t used any extra tickets in ages, fingers crossed next weekend sys gonna be 🔥
Scores picked up a little.
IOS free player / level 42
Be kind to others 🤍
I don’t like the golden eyebrows but I found a hairstyle that covers them
And here’s my lowest, highest and two favourites
A+++
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