🗳️ ♎ SYS- 10/7/21 Libra Season! SYS ⚖️🗳️

16791112

Comments

  • letusletus Registered Users, Member 685 Posts
    Has anyone gotten this response and the issue got resolved? Or should I try to open another ticket? 


    iOS free player 🇧🇷 ✨
  • quietoffiquietoffi Registered Users, Member 195 Posts
    Still in Bronze1 when I should be in Gold. And I even took the screenshots showing my finish in Silver3 in Midnight Magic. I was ready! I emailed them with my ID and screenshots on Thursday at 3:30. It's now Saturday morning and I guess this game hates me? Support told me to keep submitting looks and I'll eventually be placed in Gold. I've submitted multiple looks and I'm still in Bronze1, so I really don't understand what they meant. Like move up the ranks eventually? Just wanted to share in case there are other suckers out there like me.  :(
    I play on ios
  • ShellydaliieShellydaliie Registered Users, Member 381 Posts
    edited October 9
    quietoffi said:
    Still in Bronze1 when I should be in Gold. And I even took the screenshots showing my finish in Silver3 in Midnight Magic. I was ready! I emailed them with my ID and screenshots on Thursday at 3:30. It's now Saturday morning and I guess this game hates me? Support told me to keep submitting looks and I'll eventually be placed in Gold. I've submitted multiple looks and I'm still in Bronze1, so I really don't understand what they meant. Like move up the ranks eventually? Just wanted to share in case there are other suckers out there like me.  :(
    I would send them another ticket saying that despite submitting multiple looks, you remain in the wrong rank and you want it corrected immediately and have screenshots. I was moved from silver 1 to the rank I was supposed to be in, Gold 1 after submitting two looks (after I sent a ticket and they said that they corrected it). Hopefully you will be moved soon. Also it should add on your previous votes tally after submitting a look or two in gold if and when you get into gold.
  • peachypinkpeachypink Registered Users, Member 398 Posts
    letus said:
    Has anyone gotten this response and the issue got resolved? Or should I try to open another ticket? 


    I got a message similar to that one when I had missing tickets. I waited and didn’t hear anything and it had been like 12 hours so I sent another message asking if there were any updates. Someone else got back got back to me and gave me the missing tickets. 
    iOS 
    Played on and off since the beginning. 

    Facebook:  https://www.facebook.com/profile.php?id=100023214764241
  • KkhAngelicaKkhAngelica Registered Users, Member 1,930 Posts
    letus said:
    Has anyone gotten this response and the issue got resolved? Or should I try to open another ticket? 


    @letus I got the same message 2 DAYS ago and I’ve wrote them back many times and still haven’t received a response. 
  • FaeFae Registered Users, Member 524 Posts

    After days of hounding them this is what they come back with!!! Asking for screenshot of missing dyes! Like let me hop in my time machine and I’ll get you one. No update on anything else. It’s been days. 
    This is ridiculous, support is so inconsistent. They knew the EXACT number of dyes I was missing when I had no idea, they absolutely should say the same for you. Keep messaging, it’s not on you to keep track of this kind of thing!!
  • pizzagurlyumpizzagurlyum Registered Users, Member 343 Posts
    Fae said:

    After days of hounding them this is what they come back with!!! Asking for screenshot of missing dyes! Like let me hop in my time machine and I’ll get you one. No update on anything else. It’s been days. 
    This is ridiculous, support is so inconsistent. They knew the EXACT number of dyes I was missing when I had no idea, they absolutely should say the same for you. Keep messaging, it’s not on you to keep track of this kind of thing!!
    Exactly,  dyes , diamonds and tickets are server sided so they should know the amount of these things each and every player has 😐
  • quietoffiquietoffi Registered Users, Member 195 Posts
    quietoffi said:
    Still in Bronze1 when I should be in Gold. And I even took the screenshots showing my finish in Silver3 in Midnight Magic. I was ready! I emailed them with my ID and screenshots on Thursday at 3:30. It's now Saturday morning and I guess this game hates me? Support told me to keep submitting looks and I'll eventually be placed in Gold. I've submitted multiple looks and I'm still in Bronze1, so I really don't understand what they meant. Like move up the ranks eventually? Just wanted to share in case there are other suckers out there like me.  :(
    I would send them another ticket saying that despite submitting multiple looks, you remain in the wrong rank and you want it corrected immediately and have screenshots. I was moved from silver 1 to the rank I was supposed to be in, Gold 1 after submitting two looks (after I sent a ticket and they said that they corrected it). Hopefully you will be moved soon. Also it should add on your previous votes tally after submitting a look or two in gold if and when you get into gold.
    Thanks for the advice and really happy it worked for you! I replied with "No, it did not solve my issue" and followed up again. It's just so tiring and gives such bad vibes. This week, I've had to email customer support every single day multiple times. I even accepted my lost dyes as a loss just to avoid dealing more with the hassle. But no, every SYS I need to message them over and over and over and over again. 
    I play on ios
  • Lisak2Lisak2 New Member Registered Users 105 Posts
    First 8 looks. Couldn't figure it out at first but started doing better with the last four so I'm sticking with that hair lol.


  • geenellysgeenellys Registered Users, Member 286 Posts
    My looks so far


    She/Her 

    @geenellys in all social media.
    Blair Waldorf in game.

    26, Android (daily player⭐️)
  • geenellysgeenellys Registered Users, Member 286 Posts
    Spotted a hacker in the VB. 👀
    idk they probably used some extra tickets and already made it past 575 and got the dress a hacker would be if they already got the TS outfit
    She/Her 

    @geenellys in all social media.
    Blair Waldorf in game.

    26, Android (daily player⭐️)
  • DelphineGarnierDelphineGarnier New Member Registered Users 3,320 Posts
    @geenellys It's not because they already have the dress. It's because they have the white hand hackers' dolls tend to have. 
    Platform: Android
    #bonusstarforparties
    #getridoftstiers
    #nomorecashgrabs
    #nosysduets
  • geenellysgeenellys Registered Users, Member 286 Posts
    @geenellys It's not because they already have the dress. It's because they have the white hand hackers' dolls tend to have. 
    oh I didn't notice that sorry 
    She/Her 

    @geenellys in all social media.
    Blair Waldorf in game.

    26, Android (daily player⭐️)
  • DelphineGarnierDelphineGarnier New Member Registered Users 3,320 Posts
    edited October 9
    @geenellys If you're not looking where the hand is, it's easy to miss. I don't always immediately notice what people are talking about when they say something is odd about someone's doll or screenshot of another's person's post.
    Platform: Android
    #bonusstarforparties
    #getridoftstiers
    #nomorecashgrabs
    #nosysduets
  • lilirose98lilirose98 Registered Users, Member 481 Posts
    @Lisak2 where’s the third dress from? I keep seeing it on the forum but haven’t come upon it on the VB and it’s gorgeous!
  • geenellysgeenellys Registered Users, Member 286 Posts
    @geenellys If you're not looking where the hand is, it's easy to miss. I don't always immediately notice what people are talking about when they say something is odd about someone's doll or screenshot of another's person's post.
    even with the circle around it lol. I guess I'm blind 🤷‍♀️
    She/Her 

    @geenellys in all social media.
    Blair Waldorf in game.

    26, Android (daily player⭐️)
  • BoocketaBoocketa Registered Users, Member 799 Posts

    Belgrade player since 2018 / LVL 51 / iOS
  • Aleja28Aleja28 Registered Users, Member 112 Posts
    quietoffi said:
    Still in Bronze1 when I should be in Gold. And I even took the screenshots showing my finish in Silver3 in Midnight Magic. I was ready! I emailed them with my ID and screenshots on Thursday at 3:30. It's now Saturday morning and I guess this game hates me? Support told me to keep submitting looks and I'll eventually be placed in Gold. I've submitted multiple looks and I'm still in Bronze1, so I really don't understand what they meant. Like move up the ranks eventually? Just wanted to share in case there are other suckers out there like me.  :(
    After messaging them nonstop, got an answer 24h later and my problem was fixed
  • DaisyJDaisyJ Registered Users, Member 251 Posts
    letus said:
    Has anyone gotten this response and the issue got resolved? Or should I try to open another ticket? 


    @letus I got that response and it took 2 days to get my tickets back. I feel like you have to keep hounding them in order to see any results. If you’re patient and wait around for them to respond, they’ll take advantage of that. That’s been my experience.
  • KkhAngelicaKkhAngelica Registered Users, Member 1,930 Posts
    This is honestly the most boring a*s sys I ever played that I literally just stopped going by the theme. 😭 and I’m literally about to stop submitting tickets bc I literally don’t care anymore and I’m also in the wrong sys. I should be in gold but whatever. There’s so many problems that I’ve sent so many different tickets and still haven’t gotten a response. Oh well. I’m going to keep messaging them until the do something about these problems. 
  • thelilbootythelilbooty Registered Users, Member 58 Posts

    After days of hounding them this is what they come back with!!! Asking for screenshot of missing dyes! Like let me hop in my time machine and I’ll get you one. No update on anything else. It’s been days. 
    The annoying thing is it cost them absolutely nothing. They’re deliberately choosing to be difficult. 
    literally... and I'm one hundred percent they have records too because when they gave me back my diamonds and tickets they said "I have verified your account and see that there are no discrepancies with dyes on your account. However, I see that there is a difference of 31 diamonds on your account and I have added them to your account." I am missing hundreds of pink, purple, champagne, and light blue dyes but I've given up at this point because I don't screenshot how many dyes I have at any given time BUT what customer support told me literally means that they have a record and are deliberately not giving us our dyes, diamonds, tickets, sys rank, etc....
  • DiaanaDiaana Registered Users, Member 55 Posts
    I scored incredibly low during tb SYS so I'm glad to find something that works with this one.. keeping it safe for now.



    • android
    • ESL
  • DramaDramaDramaDramaDramaDrama Experienced Member Registered Users 656 Posts
    Fae said:

    After days of hounding them this is what they come back with!!! Asking for screenshot of missing dyes! Like let me hop in my time machine and I’ll get you one. No update on anything else. It’s been days. 
    This is ridiculous, support is so inconsistent. They knew the EXACT number of dyes I was missing when I had no idea, they absolutely should say the same for you. Keep messaging, it’s not on you to keep track of this kind of thing!!
  • RonnieKKHRonnieKKH Registered Users, Member 11 Posts
    I just found this forum because I was looking on Google to try and find out why I was doing so poor on this SYS. I was getting less than 20 votes which is not normal for me, I’m definitely levelling down this time. Glad to see I’m not the only one struggling but it is super annoying!
  • DaisyJDaisyJ Registered Users, Member 251 Posts
    I haven’t done this well in months, but I’m not really excited about it as votes aren’t real, I’m just lucky this time.

  • ashleyl23ashleyl23 Registered Users, Member 642 Posts
    I’m scoring in the 20s ✨
    Daily player ☀️ IOS 
    Add me on facebook! 💓
    https://m.facebook.com/ashley.kkh.33 
  • SDC93SDC93 Registered Users, Member 982 Posts
    @KalindaKing we really need some answers. Is there anything you can share with us?
  • quietoffiquietoffi Registered Users, Member 195 Posts
    So I'm still in Bronze 1, so discouraged and defeated. It's now been more than 48 hours since I messaged with my ID and irrefutable screenshots showing I should have been moving up from Silver III in Midnight Magic to Gold for this SYS ( I was ready with ss proof this time). I tried to open a second ticket on my computer, but it was closed since I was already messaging someone on my iphone game support, even though nothing was actually fixed. So that was that. 
    I play on ios
  • DramaDramaDramaDramaDramaDrama Experienced Member Registered Users 656 Posts
    edited October 9


    Having to take constant screenshots in my game is exhausting. Yet another diamond I won and wasn’t awarded it. Surely that’s my problem too. My internet or whatever other excuse customs service thinks up. 
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