SYS score wrong

CalanthaCalantha New MemberRegistered Users 185 Posts
At the end of the event one of my scores wasn't added to my total so I ended up in 5th instead of 2nd place where I should have been...it wasn't a last minute entry either...can this be resolved or am I screwed?

Comments

  • LexKKHLexKKH Registered Users, Member 725 Posts
    If you screen shot and describe your problem to customer service they can resolve it for you & give you the prizes you missed out on.
    @KalindaKing can you help?

    If it happens in the future & you don’t really want to message CS, I advise you submit an extra SYS ticket if you’ve already submitted your last one and have a wrong score 🫶🏻

    Submitting another ticket (free or not) will get rid of the glitch and show your actual score- I hope this has helped 
    IOS Doll 🇬🇧 Since 2019 :)
  • CalanthaCalantha New Member Registered Users 185 Posts
    Thank you, they resolved it
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