☺️ KK:H New Seasons Starts 4/24/23 - Players Choice! ☺️

DelphineGarnier · June 1

@eggsandbananas I can't open my game since I'm just getting a white screen so I can't claim any boxes from the SYS.

balemmaciaga · June 1

Dorica said:

balemmaciaga said:

No Kimi sale? Unless that comes later in the month I forget

Nope, no more sales.

WHATTTTTTT
so we won’t buy old clothing in the Kloset either? 🥲

Dorica · June 1

balemmaciaga said:

Dorica said:

balemmaciaga said:

No Kimi sale? Unless that comes later in the month I forget

Nope, no more sales.

WHATTTTTTT
so we won’t buy old clothing in the Kloset either? 🥲

Yeah
You can buy them but for full price unfortunately

balemmaciaga · June 1

But no throwback items?

Fae · June 1

balemmaciaga said:

But no throwback items?

Correct, no more throwbacks in the kloset. 😔

geenellys · June 1

Android users cant save their progress and its been a couple of weeks now I don't get should I just delete the game? there is no explanation

Dorica · June 2

geenellys said:

Android users cant save their progress and its been a couple of weeks now I don't get should I just delete the game? there is no explanation

@kokokokonut can you ask about this issue? 😥

DelphineGarnier · June 2

@kokokokonut Is anyone around to help with the game? I'm still waiting, since yesterday, to be able to open it.

Chloè_KKH · June 3

Still no answer about the Facebook issue? @eggsandbananas @kokokokonut

kokokokonut · June 3

Ok, I'll try and get an answer, and some help. I'm sorry this us happening.

DelphineGarnier · June 3

I thought my game was fixed last night, but it's back to the white screen. I guess the looks I managed to submit for the SYS are all I'm going to be able to submit.

buffysummers0990 · June 5

Does anybody know if the robe from the Slumber Party sys is in any of the mega boxes? I haven’t seen it yet 🧐

DelphineGarnier · June 5

Should I just delete the game at this point? If we're always going to have to wait days or weeks at a time to get help, I don't know if I should bother anymore. I can't do SYS and I can't get any points for seasons.

KKH_Sara · June 5

@DelphineGarnier not sure what device you’re on but a while back, people on iPhone 14 had problems like this. The solution then was: iOS Settings > Display & Brightness > Display Zoom > "Larger Text".

DelphineGarnier · June 5

@KKH_Sara I'm on android. I was able to get back in the game for a short time after deleting another game but it when right back to not letting me play after the last time it opened for me.

geenellys · June 6

buffysummers0990 said:

Does anybody know if the robe from the Slumber Party sys is in any of the mega boxes? I haven’t seen it yet 🧐

its not idk why that one item is not added

rawanehab · June 6

DelphineGarnier said:

Should I just delete the game at this point? If we're always going to have to wait days or weeks at a time to get help, I don't know if I should bother anymore. I can't do SYS and I can't get any points for seasons.

their customer service i so bad i sent them a lot of emails and when they finally replied they didn’t do anything lol!!

DelphineGarnier · June 6

@rawanehab I got a reply from eggs so I'm just going to going to wait for that. I couldn't even try to contact CS anyway without being able to open the game and it's not a guarantee they'd be any help based on what I've seen other people get when they need any.

kokokokonut · June 6

I've been told they are looking into the FB issue, and @rawanehab. I'll send your info in for help as well.

Please check you Dms.

If anyone else can't get into the game, please post your device model info and OS version. Thanks.

MaxineDunn1111 · June 9

DelphineGarnier said:

I thought my game was fixed last night, but it's back to the white screen. I guess the looks I managed to submit for the SYS are all I'm going to be able to submit.

I'm having the same issue too right now. It was working fine this morning but I'm also getting a pop up notification showing my Google Play acct before it cuts to a white screen.

DelphineGarnier · June 9

@MaxineDunn1111 Exactly the same thing that happens in mine.

MaxineDunn1111 · June 9

@DelphineGarnier 😭😭😭😭 yup looks like we are in this together hopefully it get resolve soon. Hopefully 🫠

Lachimolala · June 10

My game isn't opening either. I'm on android.

kokokokonut · June 10

Ok please list your device info and your OS. I'll see if we can't escalate help.

Drimüller · June 10

my game is not opening either 😭, it has a white screen. I'm on android

Lachimolala · June 10

kokokokonut said:

Ok please list your device info and your OS. I'll see if we can't escalate help.

Samsung, Android 10
It stopped working today

MaxineDunn1111 · June 10

kokokokonut said:

Ok please list your device info and your OS. I'll see if we can't escalate help.

I'm on Samsung Galaxy A13, Android version 13

Drimüller · June 10

kokokokonut said:

Ok please list your device info and your OS. I'll see if we can't escalate help.

Samsung, Android version 9

rosy21 · June 11

My game crashed last night when i try open my game it seems white screen i cant open it . And deleted and upload again but it still white screen. İm so sad im playing 6 years my game connected with my facebook account . I wish i didnt delete. Please help . My phone samsung A12

DelphineGarnier · June 12

Are we going to get any updates on being able to play the game again? I didn't want to miss out on the weekday SYS.

☺️ KK:H New Seasons Starts 4/24/23 - Players Choice! ☺️

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