Over the course of the last five years, Racing Rivals has grown into one of the most hardcore racing games in the world. This loyal community has spent countless hours competing in millions of races in “winner take all” fashion – all in the name of Turf Wars and pink slips.

However, all good things must come to an end… After spending time evaluating Rivals and its future – we’ve decided that it’s time to move on. Simply put, the revenue generated from Racing Rivals unfortunately no longer covers the cost of operations. This was not an easy decision to make.

On March 31st, 2019 – Rivals will be racing off into the sunset, and will be permanently shut down. Current players have until this date to utilize any accumulated virtual currency. We’ll be offering some massive reductions in the cost of crates, installs and repairs in addition to a reduction on timers as you race your way into the history books. Effective immediately, no new in-app purchases will be permitted.

In closing, a resounding and sincere THANK YOU to our extremely driven fans for your loyalty and dedication over the years – we hope you’ve enjoyed playing Racing Rivals as much as we’ve enjoyed creating it.
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Waiting for a repsonse about my account

greenburnout303greenburnout303 Registered Users 1,975 Posts
I need my previous IGN hooked up to my gmail. since the account i accidentally made over my gmail account was new, GLU didnt put it to priority and its taking a while. Should be 3 tickets in for it already. ign in question is "LoLo0L0oL"

thanks
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    SpeedTrappSpeedTrapp Registered Users 123 Posts
    How long have you been waiting? 6 days waiting here and counting
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    greenburnout303greenburnout303 Registered Users 1,975 Posts
    longer than i should considering ive been playing this game since it came out for andrioid
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    greenburnout303greenburnout303 Registered Users 1,975 Posts
    edited May 2016
    Bump?
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    Fortex2Fortex2 Registered Users 4,815 Posts
    I have been waiting for more then a month for mine
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    greenburnout303greenburnout303 Registered Users 1,975 Posts
    Ugh.
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    SpeedTrappSpeedTrapp Registered Users 123 Posts
    A month?

    What I am missing here?

    If my cable company cuts my cable by mistake, they will do their best to reconnect me ASAP so they have have my business again. I guess GLU don't care that much.
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    greenburnout303greenburnout303 Registered Users 1,975 Posts
    Nopes
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    greenburnout303greenburnout303 Registered Users 1,975 Posts
    Bump
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    [RR] Ryyst[RR] Ryyst Registered Users, Moderators 3,814 Posts
    Current wait times are around 10 - 12 days. Remember, there are others in the queue before you. Our CS reps try to get through them as quickly as possible.

    Fortex, our wait times are not that long. Did you check for replies using the "?" in game? What is your IGN?
    IGN: The Real {RR} Ryyst
    Soon to be Ex-Carbonated Community Manager

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    greenburnout303greenburnout303 Registered Users 1,975 Posts
    Ok I'll wait a bit longer
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    lsmithlsmith Registered Users 3 Posts
    Something you could do is report the slow or lack of support to Apple or Google and they will have a talk with Glu.

    Or you can even ask Apple or Google to refund your purchases, since Glu meesed up and no help coming from them
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    [RR] Ryyst[RR] Ryyst Registered Users, Moderators 3,814 Posts
    @greenburnout303 we replied yesterday, looks like the agent didn't see where you corrected misspelling your account name, I'm having it looked into with the correct spelling. You should receive a reply shortly.
    IGN: The Real {RR} Ryyst
    Soon to be Ex-Carbonated Community Manager

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    [RR] Ryyst[RR] Ryyst Registered Users, Moderators 3,814 Posts
    @lsmith Let's not jump to conclusions here. Our customer support reps help 1000s of people every day. There is a queue, that queue can only move so fast. Looking into the players issue, it is no fault of ours. I won't get into it, but the issue would have been easily resolvable from the players end. He will receive the info he needs to get his account back.
    IGN: The Real {RR} Ryyst
    Soon to be Ex-Carbonated Community Manager

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    greenburnout303greenburnout303 Registered Users 1,975 Posts
    Thank you!!!
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    greenburnout303greenburnout303 Registered Users 1,975 Posts
    I'll update this thread when it's set
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    greenburnout303greenburnout303 Registered Users 1,975 Posts
    Still no reply here
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    [RR] Ryyst[RR] Ryyst Registered Users, Moderators 3,814 Posts
    We replied moments after I posted

    The account you want is already linked to a Facebook account, The reply informs you which FB account you need to log onto in order to access the Racer you want.
    IGN: The Real {RR} Ryyst
    Soon to be Ex-Carbonated Community Manager

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    [RR] Ryyst[RR] Ryyst Registered Users, Moderators 3,814 Posts
    Once you are able to log onto that Account, through the FB page linked to it, you can then link it to whichever Google account is logged onto the device.
    IGN: The Real {RR} Ryyst
    Soon to be Ex-Carbonated Community Manager

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    greenburnout303greenburnout303 Registered Users 1,975 Posts
    I'll try logging in thru Facebook rn
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    greenburnout303greenburnout303 Registered Users 1,975 Posts
    I just logged in through fb and im still linked to the bad account
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    greenburnout303greenburnout303 Registered Users 1,975 Posts
    also logged in thru the gmail and im still in bad account
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    [RR] Ryyst[RR] Ryyst Registered Users, Moderators 3,814 Posts
    Which Facebook account is your device logged onto? Which Google account is your device logged onto?
    IGN: The Real {RR} Ryyst
    Soon to be Ex-Carbonated Community Manager

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    greenburnout303greenburnout303 Registered Users 1,975 Posts
    Racingrivalsfakefb@gmail.com Gmail acct as of rite now
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    greenburnout303greenburnout303 Registered Users 1,975 Posts
    fb is same as gmail. both logged in
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    [RR] Ryyst[RR] Ryyst Registered Users, Moderators 3,814 Posts
    We don't know the emails linked to your FB of Google account. We don't have access to that.

    We only know the FB page.
    IGN: The Real {RR} Ryyst
    Soon to be Ex-Carbonated Community Manager

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    greenburnout303greenburnout303 Registered Users 1,975 Posts
    the fb page is racingrivalsfakefb@gmail.com
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    greenburnout303greenburnout303 Registered Users 1,975 Posts
    "jdrivals"
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    [RR] Ryyst[RR] Ryyst Registered Users, Moderators 3,814 Posts
    If your device is logged onto an FB page that is named "jdrivals", then that is the wrong FB page. We linked what page you should be logged onto in our reply. If you want I can link it here.
    IGN: The Real {RR} Ryyst
    Soon to be Ex-Carbonated Community Manager

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    greenburnout303greenburnout303 Registered Users 1,975 Posts
    i dont have a single reply in game, please link it here
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    greenburnout303greenburnout303 Registered Users 1,975 Posts
    I still dont have access....whats going on
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