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fusuy
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[QUOTE=[RR] Ryyst;n3054427]While ideally we'd like to help everyone within minutes. It simply isn't possible right now. Adding staff is a lot harder than it sounds. We are a small studio. With an office with finite space. To add staff we would need the budget for it which includes things like salary, benefits, insurance,…
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Get in line. I've been waiting 2 months for a simple account re sync. Its quite clear they don't care about their customers.
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[QUOTE=[RR] Sparkle;n2812145]To answer the original question, you would report an exploit the same way you let us know about any problem in game. Use the "?" in game and that will send you to the ticket submission.[/QUOTE] Did you just successfully read something? Holy crap. If only you could read the ticket I sent in and…
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Anyone? So far general feedback; VERY slow response times.
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Since when did CIE ever care enough to change things that'll better the game lol. You have a valid point. But look how unbalanced turf wars are. Crushing cars for more points? Great idea that is. Lets all grab another phone, make another account and send over 100+ cars daily. That way when turf comes along we can just…
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My ratings change all the time. Its almost like the server isn't sending the information fast enough to my phone. I close the app reload the garage reload the car and all to see im at 1668 but when I join the lobby and I leave it 10 mins later its gone down to 1665..
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This isnt facebook. You dont need to tag admins. Theyre just usesless muts.
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Ive noticed also. When i get home ill link a youtube vid that shows exactly what youre talking about. But you know why customer support wont reply? Cause theyre useless. They will blame you for any issue, including this one.
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[QUOTE=[RR] Sparkle;n1038011]You will only get a reply when your ticket is next in the queue and we are working on it. Please do not send in a duplicate ticket or respond to your own as this will just push you farther back in line and we definitely do not want that![/QUOTE] Surprisingly these are the only issues your…
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[QUOTE=[RR] Sparkle;n1038026]This should be resolved now, we had people looking into this as soon as we started receiving reports.[/QUOTE] Sure you did lol. Who reported the issues? Surely wasn't your useless customer support. They would have blamed us for causing this data issue.
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And when they do reply, they blame EVERYTHING other then their game itself. I've been reporting glitches which players abuse all the time for months now. The most recent was the DNF glitch which can be abused by players by betting money, countering with a pink, hitting your phones MENU button, go back into the game and…
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No thanks, issues don't get addressed fast enough. Its better if we all spam threads about it. Probs my fault its broken anyway, well thats what customer service would say.
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It most likely will take more then 2 weeks for a response from CIE. If you email them back with the email you sent the first ticket with, it pushes your old ticket even further back. I have the exact same issue right now.
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I understand that VENOM, its sweet and all that it will be a cash car eventually. But there should be some conversion rate. I really don't think 80 gems (or $2.79USD OR $3.00 AUD however you want to look at it) is worth 15k. $2.79USD($3.00AUD) for the first GEMPACK
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Just about is with all these bugs/glitches and hackers.
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Yea but come on dude. How long are we ment to wait? 6 months? Its already been 2 months without any of the bugs I've reported being fixed.. You've never explained the reason lol? You did link me something to read and this is what I found.. "postponed while we make the transition from Cie Games under Cie Studios to whatever…
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I read last week the update was ready and because of the GLU sale, its caused a wait for the next release. RYYST said it.. In fact here is exactly what he said "Also what this means is that the update we had planned for Monday will again have to be postponed while we make the transition from Cie Games under Cie Studios to…
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"What this means for Racing Rivals is that our team will have more resources at our disposal and we will be able to bring the game to a wider audience." Bring the game to a wider audience? I don't think your current 5 million or so players want that. I think they want bugs squashed before you try to bring it to a "wider…
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Which is my point exactly. FIX THE PROBLEMS!! I found another MASSIVE problem within CIE. Your tickets never get answered. Sometimes they do, from what I've read if you get a reply its going to be a month or so AFTER you send your ticket off. Some people have tickets opened for 2 months. Open a new one and it gets a…
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Not a bug, when you pink slip your campaign car over to say another account to make some mods on it, the game will force you to spend gems when you send it back to re register the car. Money making ploys from CIE. I'm in the same position you are, spend 500 gems on re registering my car or start a new account if i really…
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Well as long as i know someone will reply EVENTUALLY! Not let the issue get pushed back 30 pages of threads lol. No i haven't told an admin i thought i would just post it on the forums for the time being. Who is best to forward this onto?
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Launch button doesnt work, lost another boost. Dafuq is wrong with this game all of a sudden seriously. EDIT:: ADD ANOTHER ONE TO THAT LIST. **** this is really getting annoying.
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There is nothing you can do but wait for these developers to fix the LONG *** list of issues the game has. I wouldn't be expecting a fix anytime soon. There are problems that have been around for months longer then this dcing problem
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EDIT. DELETE THIS COMMENT
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Lol gl to this guy let us know how long it takes to get a reply!
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Yes they can. They have the entire apple market. They don't have the same bugs. Or the same amount of bugs. They also make a killing through in game advertisements. Unstable server connections? Didn't know droids are connecting through a different server. I'm pretty sure they don't, it's just bad coding?
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Yea dude thats NITTO for ya. Their devs don't care as long as the game is bringing in money. **** the players/customers in their eyes. Did CIE make Nitto challenge and legends? I wouldn't be surprised if they did. They stopped giving a **** about the players in both of those games to. Let the hackers run wild while people…
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