It wasn't my intention to break rules so I'm sorry & thank you for not deleting my post. Ok seeing as you've guaranteed our items will be returned I'll wait - as patiently as possible lol. I was thinking it was looking likely they'd never be returned. I do hope the update won't take months to be done though. I'm not sure…
PLEASE READ: I got a message from "Umashankar" in Support Dept saying this glitch had been fixed, all items were returned & to enjoy my game again. I excitedly go to my Spouses wardrobe only to find NOTHING WAS ANY DIFF & GLITCH DEF NOT FIXED so I cleared cache on iPad, reloaded & STILL NO DIFF!! So I patiently &…
Thank you so much for your kind reply. I feel better knowing you're onto this glitch & it'll be resolved soon. I did notice it was a huge update & I know these things happen. I really enjoy this game & as mentioned it's saved my sanity while I battle this illness. Looking forward to the resolution. Kind Regards
I have exactly the same problem - all watches except gold one my spouse is wearing are gone & so are the bracelets/cuffs! The jewellery items he's wearing don't show in his closet either so if I remove gold watch from his arm I think it'll disappear too! I emailed support in-game & got a generic reply saying please check…