I have been playing this game for 2 years or so. I had a few minor issues along the way , like the franchise player slot freezing and so on. Two days ago, it froze again. I asked for help and "they" fixed it. Today I go to log on and my entire team is gone. I got the lets learn how to play screen. Looked for my team and it's gone. Has this happened to any one before? If so, was it fixed? I don't use facebook and never will. Any other way theu can assit? Ca they help me via email or ID name? Any help would be appreciated.